Nora Thomas Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Related Skills: Process Management, Business Acumen, Systems Thinking, Analytical Thinking, Business Assessment* Responsible for program managing the strategic initiative of building a new Centralized Product and Offers platform (CPOP). * Implemented new processes to reduce repeat calls into our centers by improving the front-end tool used by Retail and.

Related Skills: Cross functional Project Management, Manage Multiple Priorities, Process Management, Business Acumen, Systems Thinking, Analytical Thinking, Business Assessment * Manage critical national initiatives including AT&T Wireless/Cingular merger, DIRECTV merger and Unified Billing integration between Wireless and U-verse billing systems. *.

Related Skills: Cross functional Project Management, Manage Multiple Priorities, Process Management, Business Acumen, Systems Thinking, Analytical Thinking, Business Assessment, Business Process modeling* Responsible for mapping the customer journey and identifying opportunities for the introduction of a new CRM (Customer Relationship Management) system.*.

Related Skills: Team Leadership; Team Building, Cross functional Project Management, Process Management, Business Acumen, Analytical Thinking, Business Assessment, Change Control* Responsible for retail operations of 13 states within the West region.* Responsible for the direct management of nine (9) Regional Operation Managers.* Achieved sales results by.

Los Angeles Metropolitan Area

Related Skills: Team Leadership, Cross functional Project Management, Process Management, Business Acumen, Document Management* Manage new store opening activities including vendor management, inventory, cash and merchandising.* Direct management of six (6) employees responsible for training and supporting 42 retail locations and 7 service centers.*.