Norma G. Sáenz Email & Phone Number

Mexico City, Mexico

Cambridge, Cambridgeshire, Gb

Country HR head. Development and implementation of people strategy, policies, practices and initiatives in order to drive a high performing an inclusive culture. Maintain and develop external employment brand. Lead and development of Mexico HR team across the HR enterprise (business partnering, rewards, talent acquisition, talent & development, employee relations and HR services support). Member of country SMT (Senior Management Team).

Boston, Ma, Us

Country HR head across all GE businesses covering a 10,800+ population. Lead execution of HR initiatives such as Employee Value Proposition, Key Talent Succession Planning, Performance Development, Policies Stewardship and HR for HR (development initiatives for the HR community). On a dual role (during the last 3 years), also executed the function of HR Business Partner for the shared services operation in LatAm with 1,500+ employees. Also had a two year overlap (first two years in the role) with the Talent Recruitment Director role, performing dual responsabilities.

Boston, Ma, Us

Designed, lead and implemented the Talent Recruitment CoE (Center of Excellence) for GE in Latin America. I lead a team of 40+ people, based in Argentina, Brazil, Colombia, Mexico and Panama that supports recruiting, sourcing and talent attraction (EVP, University Relations) activities for 12+ countries in the region for all the GE businesses including Energy, Healthcare, Transportation, Capital, among others.

Boston, Ma, Us

Accountable for setting the strategy, overall implementation/execution and management of the learning platform and tactics for GE in Latin America . Also the management of all the Leadership Programs in the region for Finance, Human Resources, Commercial and Operations(FMP, HRLP, ECLP, OMLP) was under my responsibilities.

Norwalk, Ct, Us

Implementation and on-going execution of all marketing related strategies and activities for GE Real Estate in Mexico (a US $1.3 billion annual volume operation). Marketing strategies and activities include: strategic planning (Growth Playbook), market intelligence and research, Net Promoter Score, commercial excellence (sales force effectiveness, account planning, customer segmentation), customer loyalty, marketing communications, advertising and media relations among others.

Boston, Ma, Us

Establishment and kick off the GE Energy Rentals operation in Mexico (hiring personnel, depot development, deployment of fleet and assets, development and implementation of operational processes). Definition and execution of the commercial strategy and development of customer base. By the third year the operation reached its breakeven point and became profitable from that point on.

Boston, Ma, Us

Direct report to the President and CEO for GE Latin America. Development of commercial strategies to promote GE as a whole (One GE) and leverage customer commercial relationships of some GE businesses to help other GE businesses identify sales opportunities for their products and services. Responsible also for customer relationship management with key accounts for GE in Mexico.

Boston, Ma, Us

Design, development and implementation of the sourcing organization by defining positions, scope, responsibilities, hiring personnel and implementing processes for supplier development in the region. Managed a team of 30+ professionals and a +$300MM/yr USD buy in direct and indirect materials for manufacturing operations in Mexico, U.S.A. and Puerto Rico.

San Pedro Garza García, Nuevo León, Mx

Led and managed the Strategic and Operative planning of the 4 business units that comprised the Materias Primas Monterrey Group (currently UNIMIN), aligning MPM’s strategies to those of its parent company Vitro. Prepared MPM’s business presentations for the Board of Directors Meetings. Held different positions in Business Development, Sales and Quality with a strong interaction with manufacturing and customers from 1989 to 1993. Received Vitro’s Technology Development Award for the development and implementation of a methodology to identify new business opportunities and translate them into concrete sales for the company.

Kyoto, Jp

Creation of technical proposals for installation and service of refractory products and solutions for customers in the steel and cement industries. Customer service and support during installations.

Irving, Texas, Us

Responsible for negotiating and purchasing direct materials for manufacturing operations in Mexico and U.S.A. working with vendors in the U.S.A. and Mexico.

B.Sc., Chemical Engineering (B.Sc.)

Master Of Business Administration - Mba