Norma Brown Email and Phone Number

PROFESSIONAL PROFILE Norma Brown is an experienced Senior Project Manager with over 20 years of experience. She is a PMP® and SCRUM Master professional. For almost 6 years, she was a consultant on the AT&T account performing as a Lead SR Project Manager within the Program Management Office. She has solid software application project management skills with the ability to multitask and manage multiple small to large projects in excess of $10 million in a global, remote and cross functional environment.She focused on meeting project commitments. She is responsible for the development of the project plan, schedule, and other critical deliverables. She is bronze certified for AT&T ITUP and AGILE Methodologies. She was also an IBM Certified Project Manager for 14 years. She was part of Delivery Excellence deploying Process, Methods and Tools focusing on the leading problem areas for trouble projects. She is skilled in promoting new business processes, making recommendations and changes in order to improve and support business systems and activities. She has excellent oral communication skills and technical writing expertise. She has the ability to present technical information in a way that establishes rapport, persuades others and gains understanding that establishes and maintains a high level of customer trust and confidence. She has the ability to conceptualize creative solutions and balance requirements from a diverse set of global customers that optimizes overall customer benefit.Specialties: agile, application development, budgeting, business process, business strategy, communication skills, customer relations, customer satisfaction, delivery, directing, estimating, executive management, finance, functional, ibm, leadership, management, facilitation, mentoring, negotiation, organizational skills, process engineering, project management, project planning, quality, requirements, rup, scheduling, sdlc, software development, staffing, strategic,