Michael Wilson Email & Phone Number

Allen, Texas, United States

Prosper, Texas, United States

Plano, Tx

Support enterprise customers with large environments in deploying and maintaining McAfee security products. Provide help using McAfee security solutions to maximize their security postureAssisted with malware working with customers with outbreaks, and customers who have been compromisedSupported : McAfee Agent, ePO, ENS, ENSL, ENSM, VSE, VSES, VSEM, VSEL, MOVE,

United States

Answers help desk telephones from and respond to basic customer inquiries to ensure customer needs are met.Assists customers in resolving basic technical problems by providing scripted guidance regarding software and hardware problems.Resolves and/or refers more complex technical problems through a defined escalation process.Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.

Frisco, Texas

Coordinate, manage and monitor the workings of various departments in the organization.Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.

Frisco

responsible for the overall appearance of the store. From making sure the store is correctly stocked, to overseeing product presentation, to managing your associates and ensuring all merchandise and replenishment activities are done according to policy

Frisco

Oversee all live animal shipments. Lead my petcare team to help reduce loss and increase sales in my department. In charge of 2400 Galon aqauirum system and all other liveing things in the store .

Frisco

Guide, Lead and direct the pet products assocaites. Control inventory helping meet the needs of the store to keep the shelves full. In charge of shrink.

United States

Support the managment staff with what ever projects they need help with , counting inventory, setting POG's, Opening, Closing, replacing signage.

Frisco

Lead the merchendise movement team, stocking,pricing,coaching

Frisco

Receive and work freight. Keep store full and clean

Frisco, Texas

Complete work accurately and quickly allowing customers to remain in their vehiclesPerform multi-point inspectionInspect vehicles for additional repairs neededAdvise servicecustomers for additional workInspect fluid levels of power steering reservoir and transmissionInspect belts, hoses, and wiper bladesCheck air pressure of tiresMaintain a safe, clean, and organized work area

Computer Systems Networking And Telecommunications

Education record