Natalia Carvalho Email and Phone Number
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Natalia Carvalho personal email
Transforming people's lives and the society's behavior is what defines my mission, which I carry out daily putting into practice all the knowledge and values acquired throughout my life.My passion for technology and data comes from adolescence when I chose my industry, because it is through technology that my mission becomes reality, whether through behavior analysis, validation of ideas that can represent improvements in products and services, as well as dealing with different professional profiles that each day demonstrate the importance of humanized leadership.I have been working in the technology area for 17 years, most of which is dedicated to the application of technology in the financial industry. Since then, I have been performing different functions, ranging from technical support to users, such as systems development, analysis and project risk management, as well as product and data service management.
Itaú Bba
View- Website:
- itaubba.com
- Employees:
- 5277
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Gerente De Modelagem And CrmItaú BbaState Of São Paulo, Brazil -
Analytics SpecialistItaú Bba Jul 2022 - PresentSão Paulo, Brasil• Led the development of data products (from conception to launch) aimed at personalizing experiences in IBBA's digital channels and general journeys (customers and employees) from the massive use of data• Responsible for in-depth understanding of customer needs by means of research, data analysis, interviews with users and carrying out tests seeking the feasibility of statistical models that allow us to know the behavior of customers and guide the delivery of adequate solutions to each need• Created and led product vision, mission and outcomes that the development team should pursue• Developed the product strategy to ensure the delivery of data solutions capable of empowering IBBA's internal users and customers to achieve their goals• Created success and performance metrics that the development team (squad) should pursue seeking to reduce time to market and leverage the value of deliverables to customers• Responsible for communication and continuous collaboration with other leaders and stakeholders interested in the use and results delivered from the data products -
Data Science CoordinatorItaú Unibanco Sep 2019 - Sep 2022São Paulo, Brasil• Lead the Advanced Analytics and Data Engineering teams at the Center of Excellence in Analytics (ACE), which is responsible for managing the portfolio of Analytics projects, involving the capture of value in the margin of approximately $2bi / year• Responsible for managing capacity, leadtime, costs, risks, communication and results of Advanced Analytics projects in the IT department• Responsible for applying methodology and monitoring project management indicators, and for coordinating the execution of activities and for seeking the added value of implemented initiatives• Lead executive committees that define the best project implementation strategies, in addition to disseminating the evolution of projects and results developed by technical teams. -
It Decision Science CoordinatorItaú Unibanco Jan 2016 - Sep 2019São Paulo Area, Brazil• Lead the Merchant Acquiring Business Intelligence team formed by 10 data scientists and BI analysts. This team develops predictive, prescriptive, descriptive and diagnostic models to support commercial decisions• Introduced and led the implementation of SCRUM Agile method in the BI structure during 2016 (350 employees)• Responsible for the BI production processes that support structures of the Merchant Acquiring business• Participated in the Executive Sales Committee, presenting the commercial teams performance, the evolution of products and KPIs (leveraged sales in 1.2% and maximized 1.7% of revenues in 2017)• Awarded for two consecutive years as a differentiated leader (top 10% out of more than 10,000 leaders in the bank) -
It Risk PmoItaú Unibanco Aug 2009 - Dec 2015São Paulo Area, Brazil• Responsible for analyzing IT Risks in projects for the development systems in the Wholesale banking• Structured an IT risk map based on IT Risk Framework CobiT to evaluate systems and certify the weaknesses that impact the Wholesale Bank’s processing chain (resulting in more than USD 300 million in cost avoidance by promoting improvement in systems controls)• Led the implementation of the IT Operational Quality Program promoted by BM&F Bovespa (Brazilian Stock Exchange) in 2014 and 2015, awarding the second place among the 85 best broker dealers in the country• Tabulated and cataloged mandatory artifacts for the life-cycle development systems for SOx and Basel II regulatory controls certification• Reported weekly for the IT Board Committee the evolution of risk management activities in order to monitor mitigating actions and ensure the effectiveness of action plans implemented by systems development teams• Awarded for four consecutive years as a differentiated professional (top 10% performer of the team) -
It Project AnalystUnibanco Seguros E Previdência Jun 2009 - Aug 2009• Centralized all project requirements for IT teams to subsequently prioritization using Matrix GUT (Severity, Urgency and Trend)• Compiled and assessed projects for the IT Committee prioritization• Analyzed large volumes of data in infrastructure and development process for risk identification and structuring of mitigation controls• Inspected life-cycle development process based on Six Sigma practices
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Business AnalystUnibanco Seguros E Previdência Jan 2008 - May 2009• Analyzed large volumes of data in business process for measurement result and structuring action plans• Built dashboards from data prep, data visualization to analytics to answer business questions and helping business turning data into knowledge
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It Project AnalystUnibanco Aig Seguros Apr 2007 - Dec 2007• Improved the communication between IT and Operations's teams to better understand projects requirements• Directed the creation and implementation of an IT project prioritization committee• Planned, supervised, and coordinated IT development teams
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Software Programmer AnalystVikam Corporation Jan 2007 - Mar 2007• Contributed with expertise for successful system developments of software engineering teams based on client requirements• Supported rapid application development and management of technological issues for projects that subsequently earned high customer satisfaction ratings (around 99.5%)
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Technical Support AnalystSecretaria Municipal Da Saúde Aug 2005 - Mar 2006• Participated in the implementation of the Integrated Health Care Management System presented until now in more than 980 centers of the municipal network; pioneer team in the successful implementation of the system, which is reference in the country
Natalia Carvalho Skills
Natalia Carvalho Education Details
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Digital Marketing Strategies: Data, Automation, Ai & Analytics -
Master Of It Governance And Management -
International House LondonEnglish -
Information Technology
Frequently Asked Questions about Natalia Carvalho
What company does Natalia Carvalho work for?
Natalia Carvalho works for Itaú Bba
What is Natalia Carvalho's role at the current company?
Natalia Carvalho's current role is Gerente de Modelagem and CRM.
What is Natalia Carvalho's email address?
Natalia Carvalho's email address is na****@****.com.br
What schools did Natalia Carvalho attend?
Natalia Carvalho attended Northwestern University - Kellog School Of Management, Fiap - Faculdade De Informática E Administração Paulista, International House London, Universidade São Judas Tadeu.
What skills is Natalia Carvalho known for?
Natalia Carvalho has skills like Cobit, Itil, Cmmi, Rational Rose, System Architecture, Uml, Bpmn, Rup, Sarbanes Oxley Act, Rational Xde, Pmbok, Pmi.
Who are Natalia Carvalho's colleagues?
Natalia Carvalho's colleagues are Carine Helena Rizzi Lorenzato, Otávio Augusto Bressan Cruz, Beatriz Travessoni Finder, Marcus Paulo Aragao, Gabriela Gonçalves, Pedro Henrique S., Denner Da Silva Santos.
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