Natalia Carvalho

Natalia Carvalho Email and Phone Number

Gerente de Modelagem and CRM @ Itaú BBA
State of São Paulo, Brazil
Natalia Carvalho's Location
São Paulo, São Paulo, Brazil, Brazil
Natalia Carvalho's Contact Details

Natalia Carvalho work email

Natalia Carvalho personal email

n/a
About Natalia Carvalho

Transforming people's lives and the society's behavior is what defines my mission, which I carry out daily putting into practice all the knowledge and values ​​acquired throughout my life.My passion for technology and data comes from adolescence when I chose my industry, because it is through technology that my mission becomes reality, whether through behavior analysis, validation of ideas that can represent improvements in products and services, as well as dealing with different professional profiles that each day demonstrate the importance of humanized leadership.I have been working in the technology area for 17 years, most of which is dedicated to the application of technology in the financial industry. Since then, I have been performing different functions, ranging from technical support to users, such as systems development, analysis and project risk management, as well as product and data service management.

Natalia Carvalho's Current Company Details
Itaú BBA

Itaú Bba

View
Gerente de Modelagem and CRM
State of São Paulo, Brazil
Website:
itaubba.com
Employees:
5277
Natalia Carvalho Work Experience Details
  • Itaú Bba
    Gerente De Modelagem And Crm
    Itaú Bba
    State Of São Paulo, Brazil
  • Itaú Bba
    Analytics Specialist
    Itaú Bba Jul 2022 - Present
    São Paulo, Brasil
    • Led the development of data products (from conception to launch) aimed at personalizing experiences in IBBA's digital channels and general journeys (customers and employees) from the massive use of data• Responsible for in-depth understanding of customer needs by means of research, data analysis, interviews with users and carrying out tests seeking the feasibility of statistical models that allow us to know the behavior of customers and guide the delivery of adequate solutions to each need• Created and led product vision, mission and outcomes that the development team should pursue• Developed the product strategy to ensure the delivery of data solutions capable of empowering IBBA's internal users and customers to achieve their goals• Created success and performance metrics that the development team (squad) should pursue seeking to reduce time to market and leverage the value of deliverables to customers• Responsible for communication and continuous collaboration with other leaders and stakeholders interested in the use and results delivered from the data products
  • Itaú Unibanco
    Data Science Coordinator
    Itaú Unibanco Sep 2019 - Sep 2022
    São Paulo, Brasil
    • Lead the Advanced Analytics and Data Engineering teams at the Center of Excellence in Analytics (ACE), which is responsible for managing the portfolio of Analytics projects, involving the capture of value in the margin of approximately $2bi / year• Responsible for managing capacity, leadtime, costs, risks, communication and results of Advanced Analytics projects in the IT department• Responsible for applying methodology and monitoring project management indicators, and for coordinating the execution of activities and for seeking the added value of implemented initiatives• Lead executive committees that define the best project implementation strategies, in addition to disseminating the evolution of projects and results developed by technical teams.
  • Itaú Unibanco
    It Decision Science Coordinator
    Itaú Unibanco Jan 2016 - Sep 2019
    São Paulo Area, Brazil
    • Lead the Merchant Acquiring Business Intelligence team formed by 10 data scientists and BI analysts. This team develops predictive, prescriptive, descriptive and diagnostic models to support commercial decisions• Introduced and led the implementation of SCRUM Agile method in the BI structure during 2016 (350 employees)• Responsible for the BI production processes that support structures of the Merchant Acquiring business• Participated in the Executive Sales Committee, presenting the commercial teams performance, the evolution of products and KPIs (leveraged sales in 1.2% and maximized 1.7% of revenues in 2017)• Awarded for two consecutive years as a differentiated leader (top 10% out of more than 10,000 leaders in the bank)
  • Itaú Unibanco
    It Risk Pmo
    Itaú Unibanco Aug 2009 - Dec 2015
    São Paulo Area, Brazil
    • Responsible for analyzing IT Risks in projects for the development systems in the Wholesale banking• Structured an IT risk map based on IT Risk Framework CobiT to evaluate systems and certify the weaknesses that impact the Wholesale Bank’s processing chain (resulting in more than USD 300 million in cost avoidance by promoting improvement in systems controls)• Led the implementation of the IT Operational Quality Program promoted by BM&F Bovespa (Brazilian Stock Exchange) in 2014 and 2015, awarding the second place among the 85 best broker dealers in the country• Tabulated and cataloged mandatory artifacts for the life-cycle development systems for SOx and Basel II regulatory controls certification• Reported weekly for the IT Board Committee the evolution of risk management activities in order to monitor mitigating actions and ensure the effectiveness of action plans implemented by systems development teams• Awarded for four consecutive years as a differentiated professional (top 10% performer of the team)
  • Unibanco Seguros E Previdência
    It Project Analyst
    Unibanco Seguros E Previdência Jun 2009 - Aug 2009
    • Centralized all project requirements for IT teams to subsequently prioritization using Matrix GUT (Severity, Urgency and Trend)• Compiled and assessed projects for the IT Committee prioritization• Analyzed large volumes of data in infrastructure and development process for risk identification and structuring of mitigation controls• Inspected life-cycle development process based on Six Sigma practices
  • Unibanco Seguros E Previdência
    Business Analyst
    Unibanco Seguros E Previdência Jan 2008 - May 2009
    • Analyzed large volumes of data in business process for measurement result and structuring action plans• Built dashboards from data prep, data visualization to analytics to answer business questions and helping business turning data into knowledge
  • Unibanco Aig Seguros
    It Project Analyst
    Unibanco Aig Seguros Apr 2007 - Dec 2007
    • Improved the communication between IT and Operations's teams to better understand projects requirements• Directed the creation and implementation of an IT project prioritization committee• Planned, supervised, and coordinated IT development teams
  • Vikam Corporation
    Software Programmer Analyst
    Vikam Corporation Jan 2007 - Mar 2007
    • Contributed with expertise for successful system developments of software engineering teams based on client requirements• Supported rapid application development and management of technological issues for projects that subsequently earned high customer satisfaction ratings (around 99.5%)
  • Secretaria Municipal Da Saúde
    Technical Support Analyst
    Secretaria Municipal Da Saúde Aug 2005 - Mar 2006
    • Participated in the implementation of the Integrated Health Care Management System presented until now in more than 980 centers of the municipal network; pioneer team in the successful implementation of the system, which is reference in the country

Natalia Carvalho Skills

Cobit Itil Cmmi Rational Rose System Architecture Uml Bpmn Rup Sarbanes Oxley Act Rational Xde Pmbok Pmi Operating Systems Microsoft Project Six Sigma Systems Analysis Cobol Dos Banking Risk Management Design Thinking User Experience Project Management Body Of Knowledge

Natalia Carvalho Education Details

Frequently Asked Questions about Natalia Carvalho

What company does Natalia Carvalho work for?

Natalia Carvalho works for Itaú Bba

What is Natalia Carvalho's role at the current company?

Natalia Carvalho's current role is Gerente de Modelagem and CRM.

What is Natalia Carvalho's email address?

Natalia Carvalho's email address is na****@****.com.br

What schools did Natalia Carvalho attend?

Natalia Carvalho attended Northwestern University - Kellog School Of Management, Fiap - Faculdade De Informática E Administração Paulista, International House London, Universidade São Judas Tadeu.

What skills is Natalia Carvalho known for?

Natalia Carvalho has skills like Cobit, Itil, Cmmi, Rational Rose, System Architecture, Uml, Bpmn, Rup, Sarbanes Oxley Act, Rational Xde, Pmbok, Pmi.

Who are Natalia Carvalho's colleagues?

Natalia Carvalho's colleagues are Carine Helena Rizzi Lorenzato, Otávio Augusto Bressan Cruz, Beatriz Travessoni Finder, Marcus Paulo Aragao, Gabriela Gonçalves, Pedro Henrique S., Denner Da Silva Santos.

Not the Natalia Carvalho you were looking for?

  • Natália Carvalho

    Psychologist | Behavioral Specialist | Hr Strategist Advisor | Senior Hr Business Partner
    Salvador, Ba
    1
    hotmail.com
  • Natalia Carvalho

    Customer Experience Specialist | Customer Success (Cs) | Service Strategies | Nps | Customer Relationship
    Belo Horizonte, Mg
  • Natália Carvalho

    Project Management Officer - Revops
    Diadema, Sp
  • Natalia Carvalho

    Hr People Development & Learning @ L’Oréal Brasil
    Rio De Janeiro, Rj
    3
    uff.br, loreal.com, br.loreal.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.