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Customer-focused Senior Client Success Manager working closely with key customer stakeholders to provide continuous process improvements and system enhancements in meeting demanding business challenges. Engaging regularly throughout project implementations and upgrades to resolve issues, facilitate training, and support seamless integration with minimal downtimes. Skilled in liaising with customers, management, and internal technical teams in meeting defined deadlines and consistently exceeding customer expectations.
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Field Support LeadTrueblue Inc. Mar 2019 - PresentUnited States -
Independent ContractorSelf-Employed Contractor Feb 2018 - Mar 2019 -
Senior Client Success Manager / Talent Management / Client Service ConsultantIbm Smarter Workforce 2013 - 2017Greater Seattle AreaDedicated single point of contact for large, global, Fortune 100 organizations. Responsible for leveraging all IBM resources to ensure high levels of client retention and satisfaction, advising clients on recommended practices (programs, processes, configuration) to meet their software and business needs. -
Configuration EngineerKenexa 2012 - 2013Lincoln, Nebraska AreaResponsible for supporting the technical configuration needs of Kenexa's customers across the suite of Kenexa product offerings specializing in 2xO by performing hands-on setup activities required to create/configure Kenexa applications on behalf of our internal resources and customers. Responsible for basic technical trouble shooting, monitoring the progress of work tickets and communicating completion to project owners. Responsible for joining customer facing calls to help facilitate… Show more Responsible for supporting the technical configuration needs of Kenexa's customers across the suite of Kenexa product offerings specializing in 2xO by performing hands-on setup activities required to create/configure Kenexa applications on behalf of our internal resources and customers. Responsible for basic technical trouble shooting, monitoring the progress of work tickets and communicating completion to project owners. Responsible for joining customer facing calls to help facilitate successful implementation and ongoing support. Responsible for creating internal/external supporting documentation and product enablement training. Responsible for assisting in quality assurance on configured sites. Show less
Nathaniel R Skills
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Frequently Asked Questions about Nathaniel R
What company does Nathaniel R work for?
Nathaniel R works for Trueblue Inc.
What is Nathaniel R's role at the current company?
Nathaniel R's current role is TrueBlue.
What is Nathaniel R's email address?
Nathaniel R's email address is nr****@****inc.com
What schools did Nathaniel R attend?
Nathaniel R attended University Of Nebraska-Lincoln.
What skills is Nathaniel R known for?
Nathaniel R has skills like Software Documentation, Software Implementation, Process Improvement, Vendor Management, Sql, Call Centers, Business Analysis, Sharepoint, Requirements Analysis, Access, Project Management, Requirements Gathering.
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1gene.com
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Nathaniel Smith, LCSW-R
Individual And Group Psychotherapy For Adults. Child/Adolescent Psychotherapy. Pleasantville, Ny/VirtualPleasantville, Ny -
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