- Test automation of End-to-End business scenarios - SAP GUI, Fiori websites, Ariba websites, custom Web applications, EDI and internal file/database interface exchange automation- Managed Windows test users and security assignments in SAP S/4, Ariba, MDG, SRM. Test user design included solutions for automating workflow and 4 level approval processes.- Worked closely with tier 3 WorkSoft experts to resolve WorkSoft configuration and definition updates needed for websites- Monitored SAP Ariba release notes. Executed select suite of regression tests based on functionality changes being released each month.- WorkSoft Certify version 12.0.2008.29; Execution Manager version 10.0.27.102

SAP ERP CONFIGURATION and TOOLS: SD: R/3 Pre-Sales (Promotions, Sales Deals, Inquiry, Quote, Convert to Order); CRM Order and interface customization; CRM Business Partner; R/3 End to End (Order, Delivery, Invoice, Credit Management); Pricing - customized use of complex proceduresMM/WM: Listing and Exclusions, Classification, Bill of Material, Consignment, interfaces utilizing BAPIs for material create, customized IDOC inventory management interfaceOther: Organizational Data design, Security role design and creation, LSMW, SQVI, IDOC interfaces, web services interfacesTOOLS: SQL Server, Access DB, Excel, MS Project, Visio, Product Studio, MS Office 365, Power BI, Business Objects, BizTalk, .Net FrameworkLANGUAGES: SQL, ABAPCONTINUING EDUCATION:Agile Project Methodology, June 2016Basic and Advanced Data Modeling, August 2011SAP Training:openSAP – SAP Business ByDesign Customer Relationship ManagementopenSAP – System Conversion to SAP S/4HANAmySAP – CRM Solution OverviewCRM100 – CRM Base Customizing ADM940 – Authorization ConceptADM950 – Secure SAP System ManagementSCM620 – Pricing in SDLO605 – SalesReporting Bootcamp for SAP Professionals

- Lead global auditor for a pricing restructuring project targeting simplification in calculation of ~10M price points worldwide - SQL analysis auditing pricing data - verified pricing discount policy changes, product version launches, and product discontinuations- Daily and weekly status reporting to project team and management- Daily ad hoc meetings with operations analysts/contractors to resolve audit discrepancies- Data analysis to troubleshoot and determine root cause of issues- SAP document processing research and ad hoc queries to support audits- Perform technical and functional testing of SQL audit scripts

Design lead for projects supporting Microsoft Pre-Sales, Pricing, and Material Management.Sub project manager (Waterfall and Agile) for SAP Pricing and Pre-Sales for 6 multi-year Programs.Highlights:- Dynamic Pricing Interface (DPI) – Establishment of a generic web interface designed to interact with near real time calculated SAP pricing for web based systems and to provide pricing and master data information from SAP. Configurable tenant specific settings to allow for easy onboarding to the web interface.- Policy Based Launch (PBL) – Renovation of how users interact with Volume Licensing policy in questionnaire form and the implementation of business configurable active data filtering. Revamp of the SAP security structure and pricing structure for Global product and program launches.- Product Data Management Initiative (PDMI) – Integrated material management into the PBL process and system flow. Enabled SAP product data model and material creation with configurable integration to EIT master system. - Continuous improvement “Scale” projects – Optimization of system capabilities to reduce manual touch points and manipulation of data outside of SAP processes. Data volume centered changes to enhance applications and exceed projected web interface demands. Evaluation of how new initiatives can leverage functionality and how the tools can be adapted to quickly meet business needs. Advisor for Tax programs needing to leverage SAP master data and pricing infrastructure.

- Lead SAP CRM Orders and Interface to R/3 Orders. - Pricing analyst for a SAP custom implementation of a Pricing Operations application to price global base for all Microsoft Lines of Business.- Lead for smaller quarterly projects to enhance the existing SAP implementation.- SAP Order/Invoice and interfaces onboarding for new Microsoft acquisitions.- Produced several POC assignments supporting “roadshow” activities for SAP web interfaces supporting master data and real-time pricing for VL Quote and Direct Online Services platforms.

Investigated Tier3 production support issues. Primary areas: BizTalk to SAP order/invoice IDOC interface; custom Order interface for accounting and sales compensation; credit management and order analysis. Supported all Microsoft Lines of Business.

- Quick ramp-up on SAP SD, Retail, MM, Inventory Management via attending SAP training courses and learning from peers.- Responsible for gathering requirements and translating to functional and technical design documents for configuration and development. - Coordinated user exit, program, interface work with developers and BASIS.- EDI interface modifications and support monitoring (IDOCs: ORDERS04, ORDERS05, DELVRY03, WMMBID02)- Security role design and development utilizing the Profile Generator. Security user administration, testing, and quarterly audits (SU53, SUIM and internal audit tools).

- Responsible for design and implementation of POC for custom serialization system. 3 person team. Produced a working system which integrated ERP, Fraud, and wireless network data to support Sales, Marketing, and Customer Care business processes.- Managed the implementation of web-based order entry sites for B2B and Partner Sales relationships.

- Lead of 5 analyst, 3 developer, 1 DBM team. Built an Oracle/Business Objects based Operational Reporting database out of the OLTP billing systems (AMDOCS/Ensemble).- Responsible for gathering Sales, Marketing, Operations, Engineering, Fraud, Finance business requirements for all standard and ad hoc reports.- Performed system testing for data replication/cleansing and user reports. Coordinated user acceptance testing.

- Member of 3 person finance team supporting the payphone division. - Responsible for monthly revenue analysis and GL bookings in a custom AS/400 system. - Responsible for automating monthly close analysis, budget, and revenue forecast/tracking processes.- Developed Access DB with Excel reporting for monthly analysis of AS/400 system revenue and expense data. Resulted in a 2 day decrease in monthly close processing. - Developed Access DB for internal tracking of Carrier compliance to Federally-mandated Per Call Compensation (PCC) for payphone providers.- Represented US West as a member of the national coalition team creating industry standards for the management of PCC processes. Provided supporting analysis and data to regulatory team for legal arguments surrounding the Federal PCC rulings.- SME Finance for the Revenue Operational Data Store. Data mart enabled Marketing segmentation studies and PCC investigations by integrating call detail records, coin counting center data, and finance information.