Amirah Abdullah Email & Phone Number

Kuala Lumpur, My

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Area of work : Material Management, Clinical Management and Pricing. HIS - Cerebral Plus • Part of data migration team for implementation of HIS (Cerebral Plus) product to all Parkway Pantai Group (Malaysia) hospitals.• Provide the L3 technical support on real time issues and intickets during go-live and post go-live. • Finding the root cause, analysis, debugging and troubleshoot on various product issue mainly from clinical, inventory, charging and bills related issue.• Development and deployment of complex reporting query for reporting and integration. Using SQL oracle and toad mostly on patients related, clinical managements, inventory and billing reports based on various requirements.• Working closely on fixing bug/issue and develop a new change request based on the requirements.• Interact effectively with Application Analysts, System Analysts and users from different departments. • Product training and knowledge transfer from Acibadem Technology, Turkey.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Area of work : Patient Management, Nursing, Clinical, Inventory, Billing, Posting, Account Receivable, SMRP• Part of an implementation team of healthcare IT professionals to meet project targets and quality objectives, data migration - HSC Medical Center HIS implementation (VESALIUS)• Support and maintenance including support daily issues and user queries, user acceptance testing, planned for releases and deployment, user trainings of 3 projects concurrently - Regency Specialist Hospital, MSU Medical Center, Hospital Pakar Annur Bangi• Interact effectively with customers from different projects and departments. • Provide post-LIVE support to customers• Provide periodic updates on the progress of activities to the project stakeholders• Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business.• Performing requirements analysis and user acceptance testing.• Effectively communicating insights and plans to cross-functional team members and management.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Area of work : EMR, Inventory• AngularJS, Angular 7, SQL, NoSQL, SAP Crystal Report, SQL Server, SQL Server Profiler, Postman, GitHub• Report developer (Inventory scripts) and front end developer (EMR application and HIS Nursing module).• Creation, modification and deployment of various HIS reports logic by using SAP Crystal Report and SQL stored procedure (SQL Server) as per requirement• Working closely fixing bugs to meet requirements for clinical development.• Fixing and improving existing software and producing clean, efficient code based on specifications• L4 support

Penang, Malaysia

Area of work : Patient related (Visits/Admissions/Bed management), EMR, Nursing, Inventory, Billing and MRD.• Acting lead and manage on-site team member (4-6 headcount)s on daily tasks including guidance to resolve issues reported and transforming each support team members to reliable and trusted sources, provide a summary report of the activity• Assist team lead and project manager to have a smooth operation on-site. • Assist clients with edge and critical case issues.• L3 technical support and implementation pre-during-post-GO-LIVE.• Gather requirements to enhance the products from clients.• Finding root cause for bugs and analysis for various product issues.• Fetch, identify and analyze data for solving issues. • Make sure issues are solved within time and provide feedback to the user. • Gather user's feedback performance and issues with applications.• Perform weekly database re-indexing.• Write documents and reports. Documented SOP and log tickets to the helpdesk for issues tracker.• Provide training to end-users.• Pioneer and core member of a new support team, trainer of front-end (system flow and behavior) and back-end (database) for new joiners.

Penang, Malaysia

Area of work : Inventory• Regression testing and testing various issues scenarios related to the software products.• Create/write test cases/scenarios for testing purposes.

Kedah, Malaysia

• Development of web-based system applications.• Tester for ongoing system applications. • Multimedia production such as video montage and banner. • Provide IT support to users in JKN Kedah.• Maintenance of LAN networks such as speed test networks on the subsidiary.

Bachelor Of Computer Science, Software Engineering, Honours

Foundation Degree, Science