Senior Director, Deal Desk And Fulfillment
Current- Key responsibilities:
- Leading the Deal Desk function assisting the Sales organisation with deal structuring and closure
- Control over the ordering and license delivery process, maintaining the SLA of 24h global delivery
- Initiating and leading changes in the CRM system (Salesforce) and the CPQ tool (Conga)
- Control over data management process and ensuring the quality of account, order and subscription data in the CRM system
- Ensure the efficiency and effectiveness of opportunity and order management processes, license delivery and subscription management globally