Nathan Yoder Email & Phone Number

Burbank, California, United States

Burbank, California, United States

Greater Los Angeles Area

· Solely responsible for being the single point of contact for 200+ clients monthly· Responsible for billing and collecting payments, scheduling clients throughout any given month, and constant communications with clients to ensure no pest activity is being seen after providing service· Making sure properties are properly maintained under the California State Pest Control Board and the California Department of Food and Agriculture· Follow proper safety protocol in regard to treatments and maintained company vehicle and up keep to company standards

Burbank, California

· Responsible for answering, confirmation of emergency, and communication with local emergency services to dispatch effective support in a timely matter· Documentation and analysis of consumer call volumes, duration, and process enhancement

Encino, California

· Accountable for auditing, maintaining, and interaction with customers and account management· Responsible for answering, confirmation of emergency, and communication with local emergency services to dispatch effective support in a timely matter· Acted as company liaison in maintaining constant lines of communication with customers for new accounts, contact information research, and establishing new accounts into Manitou System· Documentation and analysis of consumer call volumes, duration, and process enhancement

Agoura Hills, California

· Key contributor in sales, marketing, and performance goals · Supported and produced high customer service ratings by creating a friendly and knowledgable chat experience with customers via telephone and messaging formats· Participated in department strategy meetings surrounding current and upcoming products and services offered online