Ellen Swisher Email & Phone Number

New York, Ny, Us

Philadelphia, Pa, Us

New York, Ny, Us

Manager of 11 individual contributors. Team book of business comprised of Health System and large enterprise clients contributing $20M+ annual revenue. Lead weekly 1:1s and team meetings, identifying areas of opportunity for team members and developing coaching plans. Developed team upskill trainings and resource hub. Collaborated with cross-functional teams, including sales, implementation, marketing, product, and engineering for overall team and organizational success.Proficient in Excel, SQL, Snowflake, Salesforce

New York, Ny, Us

Managed book of business of Health System and large, venture-backed enterprise clients achieving $6M+ annual revenue. Presented client performance monthly to director and Vice President level client contacts - including data analysis to promote client growth and the identification of optimization opportunities to increase monthly spend and ensure client retention. Project managed client expansion and growth, while identifying and improving inefficiencies across cross-functional teams. Recognized with Patient's First Award for Q4 performance. Lead and developed trainings for peers, including those focused on Excel, SQL, and Snowflake. Served as parental leave coverage for direct manager in Q4 2022, leading weekly 1:1s with peers. Consistently achieved 120%+ of personal target.

New York, Ny, Us

Managed and developed relationships with large enterprise and Health System clients, bringing in over $2M+ in annual revenue. Revamped client onboarding processes to improve speed and accuracy for expansions, project managing client growth. Collaborated with sales, implementation and account management teams. Identified areas of opportunities for clients and pitched adjustments to client set up to improve client satisfaction and increase revenue.

New York, Ny, Us

Onboarding specialist for mid-market enterprise groups. Managed 10+ projects concurrently, through initial implementation and 30 days launch. Focused on account feature adoption and maximizing roster penetration.

New York, Ny, Us

Served as onboarding specialist for new clients to the Zocdoc marketing platform. Focused on utilization of full-spectrum of product offerings, upselling, and account optimization for maximum results. Managed portfolio of 60-90 clients at a time, through first initial 30 days on the platform.

Provided educational and behavioral support for several special education students, K-4.

Rye Brook, Ny, Us

I partnered with local supporters, families, and businesses to plan events and campaigns to raise funds for blood cancer research and patient programs. Lead fundraising campaigns including galas (300+ attendees), live and silent auctions, online fundraising campaigns, and indoor cycling events. Total portfolio brought in $400K+ annual revenue. Served as primary project manager on multiple $100K+ development campaigns. Direct supervisor of team Campaign Assistant.

Rye Brook, Ny, Us

Columbia, Missouri, Us

Departmental support for Family Medicine Residency program - including staff, attending physicians and residents. Prepared materials for conferences and residency recruitment season.