Senior Manager, Special Operations
CurrentLeading high-impact, cross-functional initiatives in partnership with Senior Leadership that scale operations, expand product offerings, and drive customer excitement. Examples include:- Defined strategy for new customer offering; leading cross-functional execution to ensure an on-time launch and an increase in customer acquisition- Lead team responsible for producing the tool for our weekly product offering; the tool serves as the central data source for downstream supply chain and operations planning- Oversaw fulfillment planning for two distribution centers; responsible for ensuring the on-time delivery of 300K+ weekly orders while mitigating production disruptions and managing workforce allocation.- Optimized last-mile delivery fleet composition to align with volume demands- Revamped label strategy on our digital menu to drive customer clarity and excitement