Jordan O'Hara Email & Phone Number

Santa Clara, CA, US

• Implemented SaaS monetization strategies focused on increasing revenue, driving adoption, and differentiating ServiceNow’s Customer Service Management and Industry solutions in the market.
• Identified opportunities for product growth by performing economic value assessments and market sizing exercises.
• Raised awareness of key performance indicators (KPIs) and delivered recommendations for product packaging and pricing initiatives by producing comprehensive quarterly reports that evaluated both the average selling.
• Led the end-to-end operationalization of new products, features, and pricing models for quarterly product releases by collaborating closely with Product Managers and key stakeholders in Operations, Finance, Marketing.

San Jose, California, US

• Developed and implemented SaaS pricing strategies and models based upon current business and competitive market dynamics.
• Positioned McAfee’s product portfolio and established pricing programs aligned with product and sales strategies and revenue recognition requirements by leading an interdepartmental group which included members from.
• Evaluated the performance of each pricing change, product promotion, and rebate program to determine if the initiative yielded the expected return on investment and to identify potential opportunities to improve our.

San Jose, California, US

• Consumer Research and Strategy
• Enabled executives to forecast market projections based on product pricing, propensity to purchase, growth rates, average reach, and other critical demand factors for McAfee’s SaaS products by defining the Total.
• Recommended long-term solutions to enhance the customer journey experience and boost the likelihood of strong search engine results by analyzing site performance and SEO metrics on the McAfee Consumer Portal.
• Planned and published content-containing solutions to customers’ top product-related problems on the McAfee Support Twitter channel using a customer engagement platform called Khoros.Global Pre-Sales Operations
• Empowered the Sales Department senior management to make data-driven decisions by generating statistical analyses and building informational dashboards for management use.
• Supported the planning, organizing, and execution of the Q2 2019 Sales Engineer Boot Camp for new hires which received a perfect score from the sales engineers.

Montreal, Quebec, CA

• Conducted financial forecasting, reporting, and operational metric tracking at the cost center, district, and divisional level to assess the organization's progress towards the firm’s key performance indicators (KPIs).
• Assisted with writing and finalizing multimillion-dollar proposals for clients that were interested in the firm's services.

Fort Worth, Texas, US

• Structured and negotiated multimillion-dollar commercial loans, including floor plan, real estate, term loans, and revolving lines of credit with general managers of GM dealerships.
• Conducted a comprehensive assessment of each dealership's risks, profitability, and financial stability by analyzing financial statements and engaging with internal and external stakeholders to ascertain each.

Basking Ridge, NJ, US

• Led process improvement opportunities and provided solutions to streamline daily operations.