Ourania Haviaridis
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Ourania Haviaridis Email & Phone Number

Senior Manager Service Operations at Future Fund
Location: South Melbourne, Victoria, Australia 10 work roles 3 schools
1 work email found @mgc.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email o****@mgc.com.au
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Current company
Future Fund
Role
Senior Manager Service Operations
Location
South Melbourne, Victoria, Australia
Company size
477 employees

Who is Ourania Haviaridis? Overview

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Ourania Haviaridis is listed as Senior Manager Service Operations at Future Fund, a company with 477 employees, based in South Melbourne, Victoria, Australia. AeroLeads shows a work email signal at mgc.com.au and a matched LinkedIn profile for Ourania Haviaridis.

Ourania Haviaridis previously worked as Service Operations Manager at Future Fund and Senior Technical Program Lead at Slater And Gordon Lawyers. Ourania Haviaridis holds Bachelor Of Arts/Business Marketing, Media And Communications from Monash University.

Company email context

Email format at Future Fund

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{first}.{last}@mgc.com.au
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Profile bio

About Ourania Haviaridis

Trying to get the pronunciation of my name right is not easy. I won't hold it against you either. But it's a great conversation starter and overall ice-breaker. That's why I absolutely find the positives in situations that, at times, feel as though they're a constant battle. Whether I am keeping the lights on in the home (10 star energy rating ofcourse) or kicking off a new transformational program, the journey is what delivers a quality output. I specialise in ServiceNow and Salesforce implementations, with a strong focus on transforming the way you work in your workplace. My background of 20 years in Service Operations, Service Management and Program delivery has given me the toolset (the sharpest in the shed) and confidence to get the job done, and done right.Skills Summary:- Management of teams (up to 15 FTE)- ITIL® v3 Foundation Certificate (APMG/ISEB)- ITIL® Service Capability - Operational Support & Analysis (OSA)- Six Sigma (White and Green Belt)- ServiceNow Implementations (6) across Financial, Legal, Dairy, Technology, Utilities.-Workday Implementation and integration with Azure Entra and ServiceNow (dynamic group provisioning for Onboarding and Offboarding).- Consumer Services Data Modelling- Salesforce Lightning Sales Cloud- SharePoint- Practice Management Systems (Legal)- Mattersphere- Docu-Sign- SMS360- Asset Management- Device Lifecycle Management - Device Management platforms- Digital Transformation impact on org culture- Systems Integration - Digitising workflows and approvals (Commissioning, Decommissioning - The Works!)- Automation/Orchestration- Internal & External Communications- Change Management Communications- Service Delivery/Catalogue Management- Executive Management Communications- Business Case writing- Senior Stakeholder Management- Service Provider Engagement- Relationship Management- Vendor Management- Regulatory Requirements- Project Delivery (Agile)- ICT OperationsWorked with;- Salesforce- ServiceNow- Verscent- Experian- SMS 360 (Salesforce App)- Docu-sign- Riva Cloud (Salesforce Email Integration)- MatterSphere- Bloomberg- Conga Document Creation- RXP (ServiceNow)- ValueFlow (ServiceNow)- Tundra Digital Agency- Tquila ANZ (Salesforce Delivery Partner)- Argo Logic (Salesforce Delivery Partner)- Sope (SharePoint Intranet Developer)- Enablo (Workplace Delivery Partner)Digital Change is greater than the sum of its parts!

Listed skills include It Service Management, Service Delivery, Itil, Incident Management, and 42 others.

Current workplace

Ourania Haviaridis's current company

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Future Fund
Future Fund
Senior Manager Service Operations
Melbourne, VIC, AU
Website
futurefund.gov.au
Employees
477
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Company profile
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10 roles

Ourania Haviaridis work experience

A career timeline built from the work history available for this profile.

Senior Manager Service Operations

Future Fund

Melbourne, VIC, AU

Service Operations Manager

Current
Future Fund

Melbourne, Victoria, Australia

Jul 2020 - Present

Senior Technical Program Lead

Slater And Gordon Lawyers

Melbourne, Australia

Lead technical teams to deliver a first class digital experience for clients. The program also required a review of the architecture and application landscape in order to decommission and simplify. The business driven program has enabled a better way for clients to know where they stand via a short and efficient online claim check. View the end result via.

Oct 2017 - Jul 2020

Senior It Services Manager

Slater And Gordon Lawyers

Melbourne, Australia

Lead the Service Management team ensuring clear accountabilities for the defined processes and rolesImplement and deliver IT KPI’s and individual performance plans for growth and developmentOwn the applications portfolio including Salesforce, ServiceNow, Workplace and SharePoint/IntranetManagement and support of all ITIL processes including Incident and.

Oct 2016 - Jul 2020

Ict Service Delivery Manager

Ausnet Services

Melbourne Area, Australia

An Australian energy company listed on the ASX, operating three key energy networks in Victoria (electricity transmission, distribution and gas distribution). EBS was absorbed by AusNet Services in 2014 which provided me with the opportunity to lead Service Delivery for ICT.- Manage a team of 3 Coordinators (Metering, Business Services, Corporate).

Jun 2014 - Jan 2016

It Service Operations Manager

Ausnet Services

Docklands, Melbourne

- Supporting AusNet Services in accordance with the IT Services Agreement.- Provide Project Managers support in planning and developing Change Communications- Lead the engagement with the business stakeholders across Incident and Problem Management- Provide support in documenting and distributing technical information on key issues- Present Weekly and.

Sep 2011 - Jun 2014

Service Operations Manager

Hewlett-Packard

Forest Hill, Melbourne

- Defined and implemented strategic initiatives and policy changes which contributed to the coverage and sales growth of both Software and Hardware Enterprise business streams.- Provided consulting to the APJ region across HP’s Enterprise business for key process initiatives implemented in ANZ.- Successfully designed and delivered a key Project in support.

Nov 2009 - Sep 2011

Sales Operations Transaction Manager (Anz)

Hewlett-Packard

- Ensured all deal escalations were managed effectively to prevent any limitations to sales support during month end commitments.- Conducted monthly sales workshops to continually educate Sales Executives on the quote and ordering processes in line with the sales models.- Developed quarterly presentations for regional and worldwide stakeholders on complex.

Dec 2006 - Nov 2009

Marketing And Online Content Manager (Apj)

Paula'S Choice

Point Cook, Melbourne

- Developed a loyalty program to reward existing customers and increase revenue opportunities from online customers.- Designed and implemented a membership drive using social media tools which brought in over 700 new members over a one month period.- Designed and developed the layout of publications for members, including catalogues, newsletters.

Jan 2002 - Dec 2006
Team & coworkers

Colleagues at Future Fund

Other employees you can reach at futurefund.gov.au. View company contacts for 477 employees →

PP Pradeep Pandian,Cbap®,Psm1 Pradeep Pandian,Cbap®,Psm1 Colleague at Future Fund Melbourne, Victoria, Australia, Australia View → CB Celia Boyle Celia Boyle Colleague at Future Fund Melbourne, Victoria, Australia, Australia View → SG Shikha Gupta Shikha Gupta Colleague at Future Fund Greater Melbourne Area, Australia View → CH Chi Ha Chi Ha Colleague at Future Fund Melbourne, Victoria, Australia, Australia View → CB Chris Burton Chris Burton Colleague at Future Fund Greater Melbourne Area, Australia View → EW Emily Webster Emily Webster Colleague at Future Fund Melbourne, Victoria, Australia, Australia View → VC Victoria Courtenay Victoria Courtenay Colleague at Future Fund Greater Melbourne Area, Australia View → SK Sophia Kaless Sophia Kaless Colleague at Future Fund Melbourne, Victoria, Australia, Australia View → AK Arriarne Kemp-Bishop Arriarne Kemp-Bishop Colleague at Future Fund Greater Melbourne Area, Australia View → JR Jordan Reed Jordan Reed Colleague at Future Fund Greater Melbourne Area, Australia View →
3 education records

Ourania Haviaridis education

Bachelor Of Arts/Business Marketing, Media And Communications

Monash University
FAQ

Frequently asked questions about Ourania Haviaridis

Quick answers generated from the profile data available on this page.

What company does Ourania Haviaridis work for?

Ourania Haviaridis works for Future Fund.

What is Ourania Haviaridis's role at Future Fund?

Ourania Haviaridis is listed as Senior Manager Service Operations at Future Fund.

What is Ourania Haviaridis's email address?

AeroLeads has found 1 work email signal at @mgc.com.au for Ourania Haviaridis at Future Fund.

Where is Ourania Haviaridis based?

Ourania Haviaridis is based in South Melbourne, Victoria, Australia while working with Future Fund.

What companies has Ourania Haviaridis worked for?

Ourania Haviaridis has worked for Future Fund, Slater And Gordon Lawyers, Devondale Murray Goulburn, Ausnet Services, and Hewlett-Packard.

Who are Ourania Haviaridis's colleagues at Future Fund?

Ourania Haviaridis's colleagues at Future Fund include Pradeep Pandian,Cbap®,Psm1, Celia Boyle, Shikha Gupta, Chi Ha, and Chris Burton.

How can I contact Ourania Haviaridis?

You can use AeroLeads to view verified contact signals for Ourania Haviaridis at Future Fund, including work email, phone, and LinkedIn data when available.

What schools did Ourania Haviaridis attend?

Ourania Haviaridis holds Bachelor Of Arts/Business Marketing, Media And Communications from Monash University.

What skills is Ourania Haviaridis known for?

Ourania Haviaridis is listed with skills including It Service Management, Service Delivery, Itil, Incident Management, Project Delivery, Service Management, Vendor Management, and Business Process Improvement.

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