Rent Supplement Clerk
Current· Ensure adherence to the Management Body Handbook, Provincial Regulations, Freedom of Information and Privacy Act (FOIP), Alberta Residential Tenancies Act as well as Calgary Housing Company Board of Directors policies and internal procedures· Conduct annual rent review evaluations using CMHC guidelines. Also, support the day-to-day management of the rent assistance benefit program and the private landlord rent supplement program· Conduct annual review rent applications in ensuring clients supporting documents are complete· Perform a variety of administrative tasks as assigned by job expectations and as directed by my manager. Also, provide high level customer service, resolve clients related issues and maintain a tracking system to follow up with tenants on outstanding information