• Achieved a boost in bakery circulation over a period of 2 years.• Was accountable for overseeing sales and operations, including end-to-end management of the supply chain for products, sales activities, and customer service across all markets.• Devised novel products and supported their promotion.• Headed the shift towards paperless procedures by setting up an electronic data system and data-driven planning and payment system. This resulted in a potential increase in production by 70% and expanded the product line by 200% while enabling geographic expansion.• Fostered strong and amicable relationships with all personnel, including bakers, managers, and suppliers.• Conducted negotiations with retail chains for promotional and pricing purposes.• Managed cross-functional team and stakeholder communication, and oversaw product development from inception to implementation

Made the transition to a paperless system in a municipal institution, as a result, document flow and transparent reporting became possible in an organization with a staff of 150 peoplePresented new system to small and large groups and organized trainings