Welcome!)I am looking for opportunities to develop my analytics skills.The field of data analysis captured my interest in December 2021. Since then, I have refreshed my knowledge of statistics and data visualization. I have become proficient in using Excel / Google Sheets at an advanced level, as well as knowledge of building reports in PowerBI. I have acquired fundamental knowledge of SQL and continue to enhance my skills in these areas.
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StudentEnginUkraine -
Marketing Analytics AssociateNestlé Sep 2024 - PresentUkraine -
StudentEngin May 2024 - PresentUnited StatesParticipant in an English language learning program -
Analyst Of Commercial Reporting Systems (Demand Control)Vitmark Ukraine May 2024 - Aug 2024Odesa, Odessa, Ukraine- operational sales forecasting and planning (Operative Planning).- updating and adjusting sales forecasts based on real-time information and various factors affecting demand (including promotional activities, additional/canceled orders, changes in assortment, distribution indicators, etc.);- collecting and promptly reflecting export orders in the operational sales plan;- gathering/receiving information on changes in the product portfolio;- developing sales forecasts for new products; -ensuring the accuracy of system data related to products and orders. -
Workforce Management & Analytics SpecialistAutodoc Feb 2022 - Apr 2024Odessa, UkraineI was part of the WFM & Analytics team in Customer Care Dep. The Dep. comprises ~ 750 in-house employees across 6 countries and 250 outsourced agents. Servicing 27 European countries, the CC operates through 3 communication channels: chat, voice, and email. In my position, I was responsible for: - collecting, analyzing and interpreting performance results of The CC (incoming and outgoing interactions, staff productivity including KPI achievement ect.) to identify patterns and trends.- generating periodic reports for the management on the department's performance, key metric fulfillment, and staff productivity.- real-time monitoring of workload across all countries and channels, as well as monitoring first-line agent efficiency. Operational resource management when load changes. Checking employees’ compliance to schedule.- load forecasting for future periods, resource planning and building agent schedules for some locations based on the forecasted workload.- performing ad-hoc analytics. -
Geographic Information System Specialist2Gis Mar 2018 - Feb 2022Odessa, UkraineOffice Duties:- vectorization of raster images using internal GIS tools Fiji;- filling and editing database (adding attribute information for objects);- analysis and processing of various types of geospatial data (satellite imagery, field-collected materials, video from video recorders, etc.).Field Work:- audit and maintenance of the currency of cartographic objects using an internal mobile GIS application;- updating the organization's database and searching for new companies. -
Cadastral EngineerPrivate Enterprise "Geo-Cadastral Center" Dec 2012 - Mar 2018Oleksandriya, Kirovohrad, Ukraine- development of land allocation projects (including changes in land use) for individuals and legal entities;- preparation of technical documentation for land surveying, including establishing land boundaries on-site and dividing or merging land parcels for individuals and legal entities;- creation of XML files using GIS6 software;- coordination of the document approval process;- consultation with clients regarding project documentation.
Olha Piatakova Education Details
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Data Analysis -
Kremenchuk Mykhailo Ostrohradskyi National UniversityGeodesy, Cartography And Land Management
Frequently Asked Questions about Olha Piatakova
What company does Olha Piatakova work for?
Olha Piatakova works for Engin
What is Olha Piatakova's role at the current company?
Olha Piatakova's current role is Student.
What schools did Olha Piatakova attend?
Olha Piatakova attended Mate Academy, Kremenchuk Mykhailo Ostrohradskyi National University.
Who are Olha Piatakova's colleagues?
Olha Piatakova's colleagues are Emily Lindquist, April R., Clare Pope Wittenberg, Camille Tourdot, Katelynn Stanczyk, Anna Nina Essel, Ulyana Simakova.
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