Márcio Oliveira Email & Phone Number

Indaiatuba, São Paulo, Brazil

Marketing responsability for Lifecycle Solutions in Central and South America (A&CS organization).

Family business acting as operations manager. FMCG, including package, disposables, cleaning and hygiene products segment for the B2B2C channel

Taking care and enjoying my family!

São Paulo

Responsible for Total delivery Cost (P&L balance sheet Cost line (COGS, Logistics, others)) and Net Assets, managing a Budget of 4,5B BRL (OPEX and CAPEX), including manufacturing Cost Control | Responsible for Product optimization through Cost and Value analysis | Performance & Competitiveness Operation in Brazil and Argentina leading and orchestrating cross-functional activities among R&D, Purchasing, Supply Chain (Inbound, Handling & Outbound), Manufacturing, Customs and Trade, Quality and others, including Suppliers competitiveness | Deployed Innovation strategy, striving for operational excellence "Digital in Manufacturing and Culture & People transformation | International experience: Mexico and Latin America

Responsible for Planning & Control of logistics and Industrial operations in Brazil and Argentina in addition to the activities related to Supply Chain such as Local and International suppliers chain management, Inbound and Outbound logistics, materials and Inventory management (Working capital management), Parts (FG: Engine) export (Mexico) and New Product Preparation (Suppliers and Industrial operations) | Footprint strategy and sourcing definition and operations | P&L management ~ 80M BRLs | Business and Operations demand planning, including development and deployment of new S&OP governance and process in Latin America (Brazil, Argentina, Chile and Peru) | Key interface in Latin America within Business Units Management (Brazil, Argentina, Chile and Peru) for Sales and Production demand and forecast alignment | Key interface in Latin America and Global Planning, Production Control and SCM | International experience: USA, Mexico, Japan and Latin America.

São Paulo Area, Brazil

Managed and coordinated all business aspects related to Aftersales in Brazil, including development of mid-long term strategy for sales (wholesale and Retail), Total Cost Ownership strategy, P&L management and DC (dealers stock) parts availability to final customer | Business Planning, including dealer network strategy for capacity enhancement | Defined Dealer Performance process and methods, including dealer P&L (absorption rate) | Defined and deployed field strategy for New Aftersales Warehouse start-up (moving Warehouse to Rio de Janeiro from São Paulo) | Member Dealer Association Committee acting as Key window for Aftersales and Warranty matters, including negotiation of commercial campaigns, procedures and New product & Business launch | International experience: USA and Japan.

São Paulo Area, Brazil

Managed and coordinated Field Operation in Brazil | Accountable for Sales (Parts, Accessories & Oil and Services at dealers) and Customer/Service retention and Satisfaction performance, including Technical Service and Product campaign ratio and Quality product reports; | Definition and deployment of Dealer standardization process and methods | Dealer Network strategy for service capability | Member Dealer Association Committee acting as Key window for Aftersales and Warranty matters, including negotiation of commercial campaigns, procedures and New product & Business launch | International experience: USA and Japan.

São Paulo, Brazil

Managed and coordinated Field Operation in Brazil | Accountable for Sales (Parts, Accessories & Oil and Services at dealers) and Customer/Service retention and Satisfaction performance, including Technical Service and Product campaign ratio and Quality product reports; | Definition and deployment of Dealer standardization process and methods | Dealer Network strategy for service capability | Member Dealer Association Committee acting as Key window for Aftersales and Warranty matters, including negotiation of commercial campaigns, procedures and New product & Business launch | International experience: USA and Japan

São Paulo, Brazil

Responsible to manage, develop, deploy and training contents/ programs updates to Dealer-network Sales and After Sales staff | Training scheme introduced to support technical staff and services advisor (still being applied in Brazil and Global) | Program for Sales and After Sales leaders | New product training development in partnership with Product/ Brand Marketing Manager and After Sales | Management of dealer capability ratio thru database and website management | Partnership with educational institutions in Brazil to optimize training and logistics cost | International experience: USA, Mexico and Japan

Jundiaí, São Paulo

Logistics Operation

Master'S Degree, Executive Masters In Management For Competitiveness - Research Area: Supply Chain

Executive Program, C-Level, Leadership And Innovation

Módulo Liderança e Inovação do programa C-Level

Executive Education, Lead - Leadership Excellence Development Program

Executive education, Business leadership and strategy

Mba, Business Administration

Engineer'S Degree, Control And Automation