Technology Adoption Manager
CurrentAs the Technology Adoption Manager at Camden I lead a digital transformation and adoption team with a strong emphasis on delivery. We transform the digital employee experience and ensure the organisation is leveraging technology investments to there maximum potential. All so our vital services can focus more on delivering for the citizens of Camden.- Formed a 14+ function through the restructuring of several existing teams, hiring and coaching staff during the change process to ensure… Show more As the Technology Adoption Manager at Camden I lead a digital transformation and adoption team with a strong emphasis on delivery. We transform the digital employee experience and ensure the organisation is leveraging technology investments to there maximum potential. All so our vital services can focus more on delivering for the citizens of Camden.- Formed a 14+ function through the restructuring of several existing teams, hiring and coaching staff during the change process to ensure successful transition. I implemented and trained the team in agile methods of work, such as kanban and sprint to better align with the organisations culture and drive continuous delivery. - Led the creation of a digital skills, training and content team, and minimum digital standards framework. Key achievements include the simplification of providing accessibility tools, creation of a training catalog via tailored learning paths and an organisation wide library of resources.- Continued the deployment of digital tools through successful digital change projects including; deployment of 40+ hybrid meeting rooms, visitor and spaces booking system, SharePoint intranet migration and cross-organisation data storage migrations. - Setup a governance framework and CoE for the Low-Code Microsoft Power Platform, while expanding the user communities of practice around Power Automate and Power Apps. Creating an in-house design framework to help business managers determine whether low-code solutions are suitable for their business problems. - Led the establishment of a new Digital Inclusion function to coordinate the council-wide challenge to get all citizens digitally confident and online. - Created and released a policy for using GenerativeAI tools across the organisation. Established a GenAI community of practice to offer Prompt development training, workshops to find use cases for AI testing and evaluation and organise and support GenAI best practice sharing. Show less