Provided care for a 10-year-old girl, ensuring her safety and well-being at all timesCommunicated regularly with parents to provide updates on the child’s progress and any concernsCoordinated playdates and social activities to provide social enrichment

Hit or exceeded monthly sales/membership targets by using persuasive communication skills and knowledge of productsDid Intro speeches to 12+ people and assisted in sales promotions to drive customer engagement and retentionsProvided High Level support to clients and my team in various administrative tasks on and off the sales floor

Provided guidance and training to my current and incoming team of 6+ people at all timesFostered a comfortable, positive, and productive work environment for those on and off the clockCreated schedules, did money counts, as well as expanding my knowledge of all jobs on the floor

On average greeted 100+ guests a day managing their tables according to their wants and needs with a smileCommunicated over the phone, written, and orally regarding customers reservations and private partiesEnsured the floor ran smoothly while also making sure my job was done

Filled in for various roles as needed, including server, cook, and host, to maintain seamless serviceTrained new employees on restaurant procedures, customer service standards, and safety protocolsAddressed and resolved customer complaints and issues promptly and professionally