Global Delivery Services - HR Generalist III

Global Amazon Logistics HR Generalist IIHR Business Partner supporting Amazon Logistics Fleet field support and tech teams. Partnering with business leaders to implement and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. Help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. Focus on business priorities and translate them into the high impact work by thinking strategically, executing tactically, and collaborate across many teams, levels, and situations.

Global Amazon Logistics HR Generalist IIPartnering with business leaders to implement and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. Supporting teams across NA, EU, JA, SG and CA. Help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. Focus on business priorities and translate them into the high impact work by thinking strategically, executing tactically, and collaborate across many teams, levels, and situations.

HR Business Partner for Amazon LogisiticsManaged a team of direct reports. Partnered with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, owned programs that run across the broader HR team. Supported business leaders in order to look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience.

Drove a create a guest-obsessed culture which prioritized the customer experience. Planned, lead and followed-up on organizational and operational change.. Helped managers leverage guest insights and feedback to drive the business and be the destination of choice for our guests in West Seattle. Collaborated with leaders to build teams that are committed to continuous learning through ongoing observations and reinforcement of customer focused behavior. Advance the leadership team's capabilities in developing their teams based on career aspirations, individual skills and experience and provide growth opportunities to retain the talent. As ETL- HR I had an active role in the development of leaders, and leaders of leaders. Help to develop organizational staffing and scheduling plans strategy to grow the business and support leaders schedules aligned to their traffic and business peak. It was imperative I lead an open-door culture where team members feel heard and issues were quickly resolved. Was a key partner for leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needs. Managed a team of two direct reports. Lead Diversity, Equity and Inclusion training for 300+ employees.

Modeled and drove a sales and service culture to deliver an exceptional guest experience. Invested time in developing and holding others accountable by teaching, coaching, training and delivering performance feedback. Lead teams through new initiatives and change. Analyzed schedules to ensure proper staffing levels to meet business and customer needs. Evaluated performance through metrics and financials; identify the root causes of problems and develop and implement action plans to achieve performance goals; then held team leaders accountable to doing the same. Managed in-store Starbucks receiving licensed store advanced training. Managed a team of 80 team members, and 3 team leaders.

Interning as an Executive Team Leader for Human Resource at Target

Acted as a supporting role for regional recruiter. Helped identify and attract top talent within the University. Actively recruited at on campus career fairs, university hosted networking events, business clubs on campus, and within classrooms. Job responsibilities also included retaining talent by staying connected with them through the hiring process, and after. Main campuses included University of Idaho and Washington State University.

My responsibilities include assisting economics professor with any needed support. I review homework and exam documents and keys. In addition, I have graded classes of approximately 30 students assignments and tests for four semesters. I also provide additional support when needed, such as proctoring exams.