Olivia C. Email & Phone Number

Baltimore, Maryland, United States

-Recognized ability to communicate with customers, provide exceptional service, ensure client retention, and increase sales through up-selling techniques. -Able to utilize a thorough knowledge of past, current, and future product offerings whilst engaging with an average of 200 customers per day.-Assist and train team members in handling cash registers, labeling products, unloading merchandise, organizing inventory, and maintaining visual standards with accuracy and efficiency.

-Produced a range of digital B2B healthcare publications and productions using a variety of media platforms.-Managed editorial projects from start to finish, working with industry authors to fully revise, format, and assemble manuscripts, newsletters, and blog posts for healthcare professionals.-Interpreted surveys and data reports, as well as conducted interviews with field experts, to write and edit special interest articles with sensitivity to format and audience. -Experienced in… Show more -Produced a range of digital B2B healthcare publications and productions using a variety of media platforms.-Managed editorial projects from start to finish, working with industry authors to fully revise, format, and assemble manuscripts, newsletters, and blog posts for healthcare professionals.-Interpreted surveys and data reports, as well as conducted interviews with field experts, to write and edit special interest articles with sensitivity to format and audience. -Experienced in project management with scrupulous attention to detail and the ability to manage multiple deadlines. -Working knowledge of HTML, basic image editing, and content management systems. Show less

Greater New Orleans Area

Greater New Orleans Area

-Provided assistance to the New Orleans community by working with approximately thirty 4th grade language arts students. -Promoted the development of reading and writing skills by individually tutoring each child.-Developed relationships with students to maintain a meaningful learning environment.

Published multiple online articles regarding technological advancements in Homeland Security Industryo Utilized strong interpersonal communication skills to facilitate phone interviews with various technology-based Homeland Security professionals to create content for magazineo Conducted both qualitative and quantitative research on relevant issues effecting Homeland Securityo Wrote article “Mobile Device Forensics Pivotal To Law Enforcement Operations” regarding Cellebrite, was… Show more Published multiple online articles regarding technological advancements in Homeland Security Industryo Utilized strong interpersonal communication skills to facilitate phone interviews with various technology-based Homeland Security professionals to create content for magazineo Conducted both qualitative and quantitative research on relevant issues effecting Homeland Securityo Wrote article “Mobile Device Forensics Pivotal To Law Enforcement Operations” regarding Cellebrite, was cited by the BBCo Participated in weekly team meetings to gain a better understanding of magazine’s needs Show less

Greater New Orleans Area

-Produced investigative podcast on controversial university figure.-Directed in-person interviews with cooperative and uncooperative participants for the collection of pertinent information. -Practiced journalistic integrity through active decision-making regarding the inclusion of sensitive content.

-Previously under contract with the intent of publishing work of fiction.

International Relations And Homeland Security, Homeland Security, 3.5

Bachelor'S Degree, International Relations, 3.0

Activities and Societies: Equestrian Team, Student Newspaper

Master Of Education - Med