Olivia Dawson Email and Phone Number
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Confident professional with a proven track record of delivering exceptional service and fostering strong customer and client relationships.
Circles North America
View- Website:
- circles.com
- Employees:
- 191
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Manager, Onsite OperationsCircles North AmericaCary, Nc, Us
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Senior Employee Experience CoordinatorCircles North America Jan 2024 - PresentDurham, North Carolina, United StatesLead initiatives to improve training and onboarding for new employees.Established mentor roles to teammates and colleagues. Lead projects that enhance SOPs, while maintaining schedules and tasks.
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Employee Experience CoordinatorCircles North America Dec 2021 - Dec 2023Durham, North Carolina, United StatesDelivered exceptional service across various domains, including travel, consulting, and event planning, to corporate clientele. Established strategic B2B and B2C partnerships through proactive engagement with business owners. Systematically collected and analyzed feedback to enhance client experiences.Leveraged digital platforms to curate and disseminate content, including newsletters, E-boards, virtual events, and social media posts.Demonstrated adept task management by efficiently handling multiple responsibilities on a daily basis. Adapted seamlessly to evolving tasks and priorities within a dynamic professional environment.Spearheaded initiatives aimed at driving improvements in productivity, accuracy, and clarity.
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Client Services AssociateEtix Jan 2019 - Nov 2021Raleigh-Durham, North Carolina AreaFacilitated support for Etix's expanding client portfolio through effective communication via phone, email, and on-site assistance during live events. Proficiently executed event creation within the Etix ticketing system and delivered continuous technical support and training on the Etix platform, hardware, and equipment. Demonstrated attentiveness to platform improvements by identifying and documenting bug reports through JIRA tickets, subsequently collaborating with product and development teams to conduct thorough QA tests. -
Customer Support AssociateEtix Mar 2018 - Jan 2019Raleigh-Durham, North Carolina AreaDelivered exemplary service and assistance to event attendees, resolving inquiries promptly through phone and email channels. Initiated contact with customers via phone and email to address reported issues, ensuring comprehensive issue resolution. Proficiently managed ticket orders and processed sales over the phone, contributing to a seamless customer experience. Additionally, provided occasional administrative support as needed.Frequently entrusted to lead and guide the resolution of various issues and challenges within the team.
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Loge Attendant - EventsPnc Arena Nov 2017 - Jan 2019Raleigh, North Carolina, United StatesManaged the preparation and upkeep of loge suites for all major events hosted at PNC Arena.Responsibilities encompassed inventory management, facilitating food and beverage orders, and addressing guest requests and requirements as routine nightly tasks. -
Brand AmbassadorCid Entertainment Jun 2016 - Jun 2018UsDelivered on-site support to VIP ticket-holders attending performances on national tours. Executed the setup and dismantling of VIP areas with meticulous attention to detail, ensuring adherence to established standards throughout the events. Engaged in proactive assistance to patrons, ensuring a seamless and memorable event experience. -
Radio HostModern Rock 98.7 May 2016 - Apr 201725 N. Kerr Ave Wilmington, NcHosted middays (M-F 10am-3pm) and the Local Lounge (Sundays 9p-12a) on WRMR Modern Rock 98.7.
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Radio Promotions AssistantSunrise Broadcasting, Llc Jan 2016 - Apr 2017Wilmington, North Carolina AreaCollaborated closely with the programming, production, and sales departments to coordinate various contests and special events. Orchestrated the setup and offered comprehensive support for on-site promotional events, ensuring seamless execution. Designed engaging graphics for deployment on the station's website, social media platforms, and mobile applications. Compiled detailed promotional recaps for the sales staff, providing comprehensive insights into campaign performance. Initiated the development of innovative contests and promotions aligned with the station's marketing objectives. Played a key role in listener prize fulfillment, ensuring a positive and gratifying experience for participants. Undertook general office responsibilities, including handling phone calls, managing filing systems, and performing data entry tasks. Actively immersed in the day-to-day operations of the programming, production, and sales departments to gain a thorough understanding of their respective roles within the station. -
Support AssociateThe Arc Of North Carolina Jan 2012 - Dec 2015Wilmington, North Carolina AreaAdvocated support for individuals with intellectual and developmental disabilities.Demonstrated cross-functional communication to help individuals and other staff members meet goals.Solved problems with different strategies that catered to an individuals specific needs.Engaged in leadership roles when planning and directing team meetings.
Olivia Dawson Skills
Olivia Dawson Education Details
Frequently Asked Questions about Olivia Dawson
What company does Olivia Dawson work for?
Olivia Dawson works for Circles North America
What is Olivia Dawson's role at the current company?
Olivia Dawson's current role is Manager, Onsite Operations.
What is Olivia Dawson's email address?
Olivia Dawson's email address is ol****@****tix.com
What is Olivia Dawson's direct phone number?
Olivia Dawson's direct phone number is 133656*****
What schools did Olivia Dawson attend?
Olivia Dawson attended University Of North Carolina Wilmington.
What skills is Olivia Dawson known for?
Olivia Dawson has skills like Radio Broadcasting, Microsoft Office, Customer Service, Radio Promotions, Radio Production, Photoshop, Microsoft Excel, Public Speaking, Research, Project Management, Leadership, Networking.
Who are Olivia Dawson's colleagues?
Olivia Dawson's colleagues are Crystal Dauphinais, Shayla Tucker, John Fahy, Jennifer Clements, Chelsea Leslie, Joanne Barber, Brittany Parrott, Shrm-Cp.
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2gmail.com, jpl.nasa.gov -
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Olivia Dawson
Portland, Or8yahoo.com, elementaltechnologies.com, netscape.net, yahoo.com, aol.com, filmla.com, alumni.usc.edu, elevenwifi.com3 +190849XXXXX
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Olivia Dawson
Mayor Of Burgaw, Tourism At Pender County, Tourism/ Marketing/Hospitality/Festival & Event PlanningBurgaw, Nc1pendercountync.gov -
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