- Applied analytical and problem-solving skills to evaluate an organization and design its processes and systems, assessing the business model and its integration with technology and defining the business solution- Streamlined the credit onboarding process at a financial services client by analyzing 30+ loan products across 5 lines of business and recommending proposed components to inform nCino technology implementation - Built a cost-benefit analysis and business case for implementing contact center telephony technology at a large healthcare company

- Provided logistical and IT support for TMF’s marketing classes and ensured proper setup of venue- Greeted attendees and utilized training management software to track class attendance

- Liaised with internal and external stakeholders to assist with the development and marketing of custom content in Forbes Magazine and custom digital executions on Forbes.com- Researched and identified prospective advertisers and tracked account activity in Salesforce- Developed copy for promotional emails and created marketing collateral for upcoming advertising opportunities - Trafficked digital ads through the ad server platform and delivered end-of-campaign metrics reporting- Managed the Forbes Custom social media accounts and uploaded content to WordPress

- Supported the External Affairs department by monitoring media coverage and conducting research on workforce development best practices - Provided administrative and organizational support for the Compliance department- Ensured compliance of Seedco’s designation as a Navigator under the Affordable Care Act

- Interacted with constituents and community leaders to promote fund-raising and special events - Assisted Staff with outreach, research, and administrative tasks and fielded constituent inquires

- Established relationships with professors and assisted with conducting research and planning conferences - Executed various administrative tasks to support the day-to-day work of the department

- Employed editing skills to proofread and critique students’ papers for grammar and style- Worked closely with students to build their confidence and improve their writing

- Fed and cared for horses; Cleaned and maintained facilities- Assisted with training new employees

- Attended City Council meetings and delivered a short address to the Council - Compiled and organized files and created spreadsheets - Developed a pamphlet and video documenting a community service project