Olivia Moore Email & Phone Number

United States

• Secure title sponsorships for weekly business programs, enhancing program visibility and sponsorship value.• Coordinate guest appearances, including in-person and virtual engagements, and integrated pre- produced content into programming.• Design and execute strategic social media marketing campaigns to generate leads and support program objectives.• Develop tailored promotional packages to meet the specific needs of sponsors.• Engaged in strategic networking to build and maintain professional relationships.

Arlington, Texas, United States

• Develop and maintain great relationship with clients’ lenders, appraisers, home inspectors and escrow companies.• Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases.• Establish a network of partners, mortgage lenders, contractors and legal attorneys to refer clients.• Evaluate clients’ financial abilities and research options within their buying power.

Usa

•Presented the value of digital marketing on Google to business owners and decision makers daily•Booked appointments and diligently followed through on all scheduled presentations•Suggested products and areas of the business that should be showcased through photography•Guided clients through the sales process to ensure total satisfaction of products and services.•Planned and organized my schedule daily to ensure promptness and effectiveness when presenting to clientele

United States

• Managed and provided support to over 1000 business accounts to enhance customer operations, leading to improved customer satisfaction scores of 92%.•.Improved client growth by developing new relationships through prospecting, onboarding, and providing product knowledge and value to the customer.• Developed new ways for the UI design team to improve customer experience, by implementing small changes to the corporate website, individual profiles, and customer application.

Fort Worth, Texas, United States

• Provided quality assurance to over 100 call center representatives to ensure accuracy of customer data, scheduling, and adherence to medical standards. • Developed and implemented employee training and education materials to provide employees with the knowledge of how to effectively communicate with customers.• Collaborated on the design, delivery, and execution of training to ensure a focus on service, system, and product knowledge to all service representatives to ensure an outstanding customer experience. • Consulted with customers to resolve discrepancies and provided solutions to ensure customer satisfaction.

Dallas/Fort Worth Area

• Provided customer support to all residents, prospects and visitors while finding solutions to their needs. • Resolved any resident issues by effectively listing to the concerns and quickly finding solutions for all residents. • Increased apartment community occupancy from 32% with effective marketing and consistency• Maintained all paperwork such as applications, agreements, credit, employment checks and move- in packages.

Dallas/Fort Worth Area

• Conducted daily cold calls, networked and developed new business opportunities from established relationships• Stayed on target for sales quotas, assisted all new coming business bankers in training and quality assurance. • Adapted to working in a fast-paced environment, took on leadership roles to keep the team abreast of new data. • Gained knowledge of changing business trends that impacted the Small Business segment and translated those trends into business opportunities

Advertising

High School Diploma