Omesh Kumar Email & Phone Number

Projects Experience:Nat Grid,CDOT, DRDO,RISL,NIC,BBNL,Airtel,BSNL, Infosys, ESIC, EIL, GAIL, GSTN, IOCL, Income Tax, Indian Navy, Lok Sabha, Medicity,Nagpur Smart City, NICSI, NRSC, Tata Power, UIDAI, Microsoft.Technical Skills:• Operating systems: Windows and and Linux• File & Block Storage: Seagate Cloud Stor, Quantum QXS Series SAN Storage.• Shared File System: StorNext file system.• Tape Storage: Quantum Tape Library (Scalar i6K, Scalar i500, Scalar i3/i6).• Backup Appliances: DXi 4700/4800, Dxi9000 Series• Security Appliance: Encryption Key Manager• Object Storage: Active Scale X100/P100.• Asset management: CatDV, ATS• Cloud Computing: Basic knowledge of AWS Cloud• Backup Application: Basic knowledge of Commvault, Networker, NetBackup.• Business Intelligence Tool – Basic Knowledge of Power BI.Management Skills:• Customer Relationship Management: Mapping client requirements. • Team Management: Identifying and implementing strategies for building team effectiveness. • Sales Support: Provide administrative support and project coordination with Sales Team.• Operations Management: Responsible for day-to-day maintenance and management of the organization's IT infrastructure.Role Description:• Responsible for providing industry-leading post-sale technical support for North & EastIndia, Bangladesh, and Nepal customers.• Work with customers for the issues relating to medium to enterprises class tape library-Scalar i6000, Scalar i500, and Scalar i3/i6, Deduplication Appliance, StorNEXT FILE System, Object Storage, LTFS,Encryption Security Devices and Quantum QXS hybrid storage.Participating activity in Pre-Sale like the conduct of PoC at customer productionMeeting with an existing customer for making understand to customers about the Quantumproduct portfolio.Analyze and report any failures to the escalation or development team and work with them to resolve the issue.Leading team of engineers responsible for the day-to-day support of Quantum customers.Training and mentorship of customers/partners.Ensure accurate tracking and documentation of all faulty parts and export to Singapore Warehouse.Certifications & Training:StorNext (Big Data Management file system) in Singapore.ITIL v3 Foundation (Information Technology & Infrastructure Library) certified by EXIN.RHEL Linux v7 training by Intaglio Solutions from New Delhi.Business Intelligence using Power BI from Skill Nation.AWS Certified Solutions Architect-Associate - In progress