Om Patel Email & Phone Number

Toronto, Ontario, Canada

Manage daily operations to ensure efficient service delivery and adherence to Booster Juice’s policies and health regulations, contributing to a seamless customer experience.Administer inventory control, including ordering, receiving, and storing supplies, effectively reducing waste and maintaining stock availability to support smooth operations.Supervise and mentor a team of food service employees, providing training, assigning tasks, and conducting performance evaluations to… Show more Manage daily operations to ensure efficient service delivery and adherence to Booster Juice’s policies and health regulations, contributing to a seamless customer experience.Administer inventory control, including ordering, receiving, and storing supplies, effectively reducing waste and maintaining stock availability to support smooth operations.Supervise and mentor a team of food service employees, providing training, assigning tasks, and conducting performance evaluations to enhance team productivity and service quality.Deliver exceptional customer service by addressing concerns, resolving complaints, and maintaining high satisfaction levels, fostering customer loyalty and encouraging repeat business.Uphold product quality and cleanliness by enforcing adherence to recipes, conducting regular quality checks, and ensuring compliance with sanitation standards and health regulations. Oversee cash operations, including register functions, daily financial transactions, and report preparation, while also assisting with staff scheduling and payroll administration. Show less

Toronto, Ontario, Canada

Provided top-tier customer support by effectively resolving inquiries, complaints, and issues across multiple communication channels, resulting in consistently high levels of customer satisfaction and loyalty.Maintained strict adherence to company and industry standards by ensuring all interactions met established quality benchmarks, significantly enhancing the overall customer experience.Utilized in-depth knowledge of company systems, products, and services to deliver accurate… Show more Provided top-tier customer support by effectively resolving inquiries, complaints, and issues across multiple communication channels, resulting in consistently high levels of customer satisfaction and loyalty.Maintained strict adherence to company and industry standards by ensuring all interactions met established quality benchmarks, significantly enhancing the overall customer experience.Utilized in-depth knowledge of company systems, products, and services to deliver accurate and efficient solutions to customer queries, contributing to operational excellence.Handled escalated customer concerns with professionalism and a problem-solving mindset, ensuring timely resolution and upholding the company’s reputation for superior service.Identified recurring issues and customer pain points, provided actionable feedback and suggestions that led to process improvements, reduced inefficiencies, and enhanced service delivery.Worked closely with cross-functional teams to ensure seamless service delivery, sharing insights and best practices that optimized customer interactions and contributed to achieving team objectives. Show less

Ahmedabad, Gujarat, India

Analyzed financial data to support business decisions and identify opportunities for improvement, driving more informed strategies.Developed and maintained financial models for budgeting, forecasting, and strategic planning, contributing to organizational growth and alignment.Implemented and managed ERP systems, streamlining financial processes and increasing overall efficiency.Generated reports and dashboards using Power BI to track financial performance, delivering… Show more Analyzed financial data to support business decisions and identify opportunities for improvement, driving more informed strategies.Developed and maintained financial models for budgeting, forecasting, and strategic planning, contributing to organizational growth and alignment.Implemented and managed ERP systems, streamlining financial processes and increasing overall efficiency.Generated reports and dashboards using Power BI to track financial performance, delivering valuable insights to stakeholders.Collaborated with cross-functional teams to support financial planning and analysis, facilitating better coordination across departments.Conducted data migration activities, ensuring the accuracy and completeness of migrated financial data for seamless integration.Presented findings and actionable recommendations to stakeholders clearly, leading to improved decision making.Kept up to date with industry trends and best practices, continually enhancing the quality of financial analysis and reporting. Show less