Onur Yılmaz Email & Phone Number

Hello! I'm Onur, and for over ten years, I've embarked on an exciting career in the technology industry, specializing in healthcare software, e-commerce, and consumer finance. As a Business Analyst and Product Owner, I excel in business analysis, requirements gathering, SQL, API testing, and manual testing. My dedication to project success drives me to optimize processes and enhance customer satisfaction. I have also completed the IIBA® CBAP® International Business Analyst Training.Recently, I've enjoyed writing articles about my work on Medium and LinkedIn. Sharing knowledge and creating new content brings me great joy and allows me to contribute to the community.Career Journey:Set Software:In my new role as a software business analyst in the consumer finance sector, I manage projects efficiently using Agile methodologies and SDLC processes. Each new project brings the thrill of developing innovative solutions and the goal of increasing customer satisfaction.Çiçeksepeti/Mizu:As a team leader in the e-commerce domain, I significantly improved the performance of our software support team, reducing the monthly number of requests from 5000 to 2000. This achievement greatly enhanced customer satisfaction. With in-depth knowledge of SQL, MySQL, HTML, CSS, and API testing, I led my team and optimized processes through strategic analysis.Turkcell Global Bilgi:Working on healthcare software projects, especially at Çam Sakura City Hospital, was an unforgettable experience. I played an active role in the integration of smart devices such as kiosks, information boards, and blood collection tablets. I specialized in stakeholder management and business requirements analysis.KEYDATA:At KEYDATA, I contributed to innovative healthcare solutions for three major city hospital projects in Turkey. I worked extensively on business requirements, manual testing, and creating user stories. Additionally, I gained significant experience in mockup, data modeling, user story creation, user training, and creating training documentation. These projects allowed me to contribute to valuable innovations in the healthcare sector.Skills:Business Analysis & Requirements Gathering | SQL, T-SQL, MySQL | API Testing & Manual Testing | Software Development Life Cycle (SDLC) | Scrum & Agile Methodologies | Stakeholder Management | Strategic Analysis & Problem Solving | Team Management | Postman API, HTML, CSS | Confluence, MongoDB, Web Services API | Mockup | Data Modeling | User Story Creation | User Training & Training Documentation