It Support And Hardware Specialist
CurrentAs IT support and Hardware specialist at Cawamo, I evaluated IT operations systems to troubleshoot hardware and software issues, implemented new support strategy for providing best-in-class technological support to customers and internal departments, identified internal IT and software requirements, and managed internal data banks to support complex statistical and data analysis. Key Achievements:- Managed support for telecommunication products and services including technical troubleshooting, field hardware support, and on-the-phone support.