Administrative Coordinator
Current
K & D Graphics
Orange County, California, United States
• Oversee the coordination of agency shipments; notify clients, schedule pick-ups; coordinate and supervise warehouse personnel to ensure accurate shipment process• Monitor production line to ensure timely delivery and shipment of products • Handle a number of transportation documents such as Packing Lists, Bill of Ladings, and Commercial Invoices, including email correspondence; and manage international and domestic shipping labels on a daily basis in a fast-paced work environment with high accuracy• Provide exceptional support to managers and co-workers, hence increase the overall efficiency by 40%• Manage production schedule and inventory level; generate reports to provide to management• Promptly issue invoices; monitor billing transactions; administer client billing arrangements using Microsoft FoxPro; and periodically follow up on past due invoices, thus, significantly improve company’s cash flow• Supervise office staff on quality control procedures; train new office personnel on phone etiquette and customer service, company policies, and the application of Microsoft software as needed for employee job functions • Assist customers and team members with inquiries and requests to ensure operational efficiency
