* Developed headless automated tests for a POC analytics reporter for Wowza Streaming Engine. Tests leveraged the Wowza Streaming Engine REST API for text fixture setup/teardown, ffmpeg for stream ingestion, and httparty with rspec for validating accurate data in Elastic Search. * Transitioned browser-based automated tests for the Wowza System Development project from Jenkins to CircleCI, which reduced test cycle time by 60% by executing tests in parallel in CircleCI-based containers. * Set up Jenkins-based test harnesses on Amazon EC2 instances for multiple projects, including Wowza Streaming Engine, Wowza Player and Wowza System Development. Each project has a series of Linux worker nodes that can directly execute tests. For browser-based tests, the nodes can delegate to a third-party browser/OS/device farm for test execution.* Developed and refactored manual and automated test cases for cart/checkout rewrite. Manual test scenarios are documented in TestRail and include functional, compatibility, accessibility, and security testing.* Refactored API-based functional tests to use httparty to create/update/destroy streams in Wowza Streaming Engine and ffprobe for programatically interrogating the HLS, DASH, RTMP and RTSP streams.* Wrote an internal proposal for implementing web content changes with a goal of achieving eventual Level A WCAG compliance.

* Developed and maintained functional, browser-based automation scripts for multiple products, including Wowza Streaming Engine, Wowza Streaming Cloud, Wowza Player, and the www.wowza.com portal. * UI-based tests leverage open-source ruby-based tools, such as watir for programmatic browser manipulation, rspec for testing harnessing/reporting, and nokogiri for XML parsing/searching/manipulation.* Developed and maintained functional scripts using httparty for headless API-level testing and ffmpeg/ffplay for video streaming and playback.* Automated tests are executed nightly and on-demand against locally-hosted VMs on an ESX server.* Participated in product-specific, iteration-based Agile/Scrum sprints using Jira as an application lifecycle management and defect tracking system.

Member of an internal quality assurance team responsible for functional, exploratory, and regression testing of www.zazzle.com, 17 i18n domains, and external co-brand sites.Developed and maintained page-object automation scripts based in ruby. Scripts used watir-webdriver libraries to programmatically drive a browser and used rspec and cucumber libraries for test harnessing and test example assertions. Scripts were executed on a nightly basis against a small farm of Proxmox virtual machines.Developed an initial automation testing suite using watir-classic for browser manipulation and Test::Unit as a test harness. Scripts tested product creation, checkout flow, and user account administration.Administered the bugzilla bugbase, including setting up the product and component hierarchy, reviewing ticket priorities and statuses, and working with engineering towards defect resolution.Worked with cross-functional AB test team, serving as primary testing contact, sole deployment gate for all site-wide tests, and point-of-contact for downstream departments regarding AB tests in production.Proofread and copyedit marketing emails and promotional materials.

Responsible for all testing on www.ourstory.com, www.tribbit.com, and the OurStory Timeline and Pinata facebook applications, including acceptance, functional, and regression checks.Created and maintained functional automation suites based in WATIR for all Wisdomark LAMP-based web properties.Developed and routinely updated all test documentation, including test plans, test scripts, and testing results; published documents on a wiki for internal distribution.Served as build and release coordinator for all code deployments using Subversion version control system; functioned as technical contact to outsourced operations vendor; maintained wiki page detailing all code deployments.Administered Subversion defect tracking database; established defect submission and reproduction criteria; defined defect severity and priority guidelines; reproduced and evaluated incoming issues reported by users and internal staff; established escalation procedures for critical defects and operational issues; maintained browser/operating system support matrix based on customerusage patterns.Worked with engineering, customer support, product management, and marketing teams to manage product development and deployment schedules; coordinated bug review meetings with internal teams; met regularly with customer support to review customer feedbackand reported defects.Performed integration testing on Flash-based components provided by third-party video and audio partners; defined procedures with third-party partners for defect escalation and resolution.Maintained a small lab of Windows and Mac desktop systems for compatibility testing purposes.

Served as interim project/product manager for the Friendster blog feature; coordinated integration, testing, and deployment of the blog product with the third-party vendor www.sixapart.com and internal engineering and operational personnel.Submitted, tracked, and regressed product defect issues using Bugzilla, a web-based defect tracking system.Coordinated bug review meetings with product engineers and product management.Assisted Ad Sales department as a technical resource and by coordinating ad-related product rollouts.Served as a technical contact to the customer service department, including querying the database in order to resolve data integrity problems and identify potential spammers.Functioned as a quality control advocate during the product development phase.

Lead tester and primary QA contact for major computer system manufacturers distributing Roxio Easy CD Creator, an integrated suite of disc duplication and video editing software products.Scoped, defined, and implemented testing strategy for compatibility testing of OEM-specific builds of Roxio Easy CD Creator 5.x/6.x, including full builds, application updaters, and optical drive qualification.

Supervised the testing and approval of rich media advertising products displayed on www.excite.com; evaluated rich media advertising products to verify adherence to internal functional and technical specifications; verified ad unit functionality and validity of HTML; performed browser and operating system compatibility testing.Designed, wrote, and executed test plans and test cases for the wireless portal service and e-commerce product provided by Excite@Home.

Provided administrative and project-related support to the VP of Engineering.