Installation and maintenance of networking infrastructure on vessels implementing VSAT technologies for voice, video and data services. Field representative for cruise ships, Yachts, Military, oil & gas and commercial vessels in Europe, Asia, Africa, Oceania and Latin America. Provided tier 2 support for day-to-day customer network issues. Created technical documentation of networks deployed at customer’s facilities and MTN teleports around the world. Assisted sales and marketing departments with technical proposals and new product documentation. Setup Wireless network for MTN stand at international events. Worked on the deployment of new teleport and call center in Santander Spain, installed networking infrastructure and provided tier 2 support for customers in EMEA (Europe Middle East and Africa) Provided technical training for customers and new hires on MTN’s Voice, video and Data solutions. Established standards for technical documentation in Network Topology, Acceptance Sheets and Scope of Works. Acted as liaison between Customer, Project Management and Sales Engineering during new deployments, additions and network troubleshooting.. Integrated multi-vendor network solutions to provide VoIP, i-Café, IPTV, Out-of-Band Monitoring (OBM) and WiFi access.

Worked in the implementation of VoIP solutions based on Cisco CallManager (CCM). Installed and commissioned gateways and switches. Platforms included Catalyst 4000, Catalyst 6500 and Cisco 2600 Series. Created IP addressing schemes and topology diagrams. Supported day-to-day operations at FPL’s Network Operations Center (NOC). Assisted remote offices and mobile users and worked with IDSs and security teams to coordinate incident responses during security events such as Denial of Service, SYN attacks, etc. Notable clients: Bellsouth, Miami Dade Transit Department, Florida Power & Light (FPL), Tropical Financial Credit Union, Memorial Hospital of Miramar and Shiprock Alternative Schools in New Mexico.

Member of the engineering team in charge of Comcast CBC Nigh Capacity Network Design. Integrated multi-vendor backbone to provide high speed internet and voice services in the states of New Jersey and Pennsylvania. Platforms included Nortel Connect DX and Optera Metro 5200, Cisco 7206, 2948G and 6509 series, Tellabs DXC5500 and Optera Metro 3500/3400.As subject matter expert, worked with sales teams on technical proposals for Network Carriers in the Caribbean and Latin America (CALA) and India. Expat assignment in Brazil and Argentina to design and deploy optical network based on SDH and DWDM technologies. Planned and installed Data Communications Networks (DCN) for Operations and Management (O&M) , developed technical documentation including Scope of Work, Visio drawings, Bay layouts, fiber patch panels. Conducted inter-operability trails and field tests with networking equipment of different vendors for specific-purpose protocols. Worked in the Broadband Networks team in Mexico City to design and install a nation-wide telecommunications network for carrier MCI/Avantel. Planned and deployed Avantel’s Network Management Center and Data Communications Network.