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Oscar M. Email & Phone Number

Support Engineer at SAP Concur
Location: Bellevue, Washington, United States 6 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Support Engineer
Location
Bellevue, Washington, United States
Company size

Who is Oscar M.? Overview

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Quick answer

Oscar M. is listed as Support Engineer at SAP Concur, a with 7781 employees, based in Bellevue, Washington, United States. AeroLeads shows a matched LinkedIn profile for Oscar M..

Oscar M. previously worked as Live Support Engineer at Sap Concur and Membership at Ymca Of The Usa (National Resource Office). Oscar M. holds Computer Systems Networking And Telecommunications from Cascadia College.

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SAP Concur

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Profile bio

About Oscar M.

We Troubleshoot end-user requests through our ticketing queue, working to identify appropriate while maintaining SLA requirements.

Current workplace

Oscar M.'s current company

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SAP Concur
Sap Concur
Support Engineer
bellevue, washington, united states
Website
Employees
7781
AeroLeads page
6 roles · 27 years

Oscar M. work experience

A career timeline built from the work history available for this profile.

Support Engineer

Current

Bellevue, Washington, United States

Jul 2022 - Present

Live Support Engineer

Bellevue, Washington, United States

Feb 2020 - Jul 2022

Membership

* Conducts membership interviews, enrolls new members and processes member applications, including performing data entry. * Assists members and participants with program registration, answers inquiries, including member concerns and provides information on YMCA membership and programs. Refers members as appropriate to programs and/or staff based on member goals/interests.* Balances and completes reports for financial transactions.* Provides guidance/mentoring to Member Engagement team as needed. * Circulates throughout the building to ensure safety and welfare of users and security of building. * May lead orassist with Personalized Wellness Plans, YMCA Healthy Living programs and equipment orientations. * Monitors, reports and addresses mechanical problems as specified or that surface during assigned hours. If deemed necessary, is responsible for making a decision on building closure. *May act as manager on duty if assigned. * Provides guidance and support for assigned at-risk members and accurately maintains related records.

May 2018 - Feb 2020

Lead Customer Service Representative

Redmond, Washington

*Provides effective service to internal and external customers by gathering and transmitting timely and accurate information between customers, sales, and production while ensuring quality requirements are met.* Record, track, and escalate cases through our already established tracking system as well as help keep our documentation top-notch and up to date.*Receives purchase orders from customers or sales representatives and reviews for accuracy and completeness. Compares with estimate and discusses any differences with sales representative and production planner.* Tracks jobs through production and communicates any problems, changes, or alterations to plant personnel, sales representatives, and customers.* Manages shipping releases and communicates all pertinent information to shipping department.* Prepares jobs for billing by verifying accuracy and providing supporting documentation to Accounting.* Initiates and/or follows up on estimate and design requests for sales as needed.* Prepares customer credit memos related to billing errors or quality issues.* Keeps accurate records and files samples.* Accompanies sales reps on customer calls as requested.

Mar 2015 - May 2018

Technical Support Analyst

Redmond, Wahington

* Respond to customer calls and inquires for assistance* Install/troubleshoot client hardware/software (including Printers)* Install/troubleshoot CISCO IP phone hardware/software* Provide video conferencing support* Provision new customer accounts using Active Directory resources* Positive interaction with customers, incidents are documented and resolved in a timely manner.* Recommend new methods to correct any repeated issues that arise.* Complete desk/office IT equipment moves* Participate in on-call rotation

2007 - 2015 ~8 yrs

Expeditor/Manger

Woodinville, Washingon

Hiring, training and developing new hourly team members. Increasing sales by ensuring guest satisfaction and prompt problem resolution. Maintain an overall management style in accordance with our established best practices. Provide leadership and direction to all team members to ensure efficient operation. Ensure food quality and availability. Prepare and present hourly team member reviews. Oversee and supervise all beverage purchasing. Complete all tasks assigned by General Manager on time

2000 - 2015 ~15 yrs
Team & coworkers

Colleagues at SAP Concur

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1 education record

Oscar M. education

FAQ

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What company does Oscar M. work for?

Oscar M. works for SAP Concur.

What is Oscar M.'s role at SAP Concur?

Oscar M. is listed as Support Engineer at SAP Concur.

Where is Oscar M. based?

Oscar M. is based in Bellevue, Washington, United States while working with SAP Concur.

What companies has Oscar M. worked for?

Oscar M. has worked for Sap Concur, Ymca Of The Usa (National Resource Office), Xerox, Microsoft, and Italianissimo Ristorante.

Who are Oscar M.'s colleagues at SAP Concur?

Oscar M.'s colleagues at SAP Concur include Héctor Luis Alicea, Clinton Hegney, Veena Bai, Wes Thompson, and Ken Wright.

How can I contact Oscar M.?

You can use AeroLeads to view verified contact signals for Oscar M. at SAP Concur, including work email, phone, and LinkedIn data when available.

What schools did Oscar M. attend?

Oscar M. holds Computer Systems Networking And Telecommunications from Cascadia College.

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