Omar Sherif Email & Phone Number

Cairo, Egypt

• Experience in a customer-facing role in a SaaS or related environment. Direct experience delivering advisory or support services. Proven influencing and customer service skills. Proven success through CSAT or related.
• Develops and maintains knowledge of DocuSign products/services and assigned vertical or market customer organizations and partners, including general market landscape, regulatory requirements and competitive.
• Ensures through high quality consulting that customers are able to successfully and adopt DocuSign products and services by aligning and effectively deploying each customer use case. Ensures each customer has an.

Cairo, Egypt

• Scheduling and conducting consultative solution and design discussions with the customer to define the implementation processes within the Seal & DocuSign solutions team.
• Providing demos and various solutions to meet customer satisfaction and need.
• Working with large complex datasets to gather requirements and evaluate potential solutions that satisfy the underlying solution process.
• Plan new requests from Seal and DocuSign project managers.
• Responsible for documenting processes and integration solution services delivery.
• Deploying, Implementing, Configuring access management solutions to customers via consultation meetings.

Maadi, Cairo Governorate, Egypt

• Generating marketing qualified leads in EMEA region
• Handling Inbound and Outbound inquiries
• Conduct training and development activities to sales development representatives.

Bachelor Of Business Administration (B.B.A.), Economics, First Class Honours

Graduation Project "Dollarization and it's impact on the Egyptian Economy"

Sat Certificate, Business Administration And Management, General