Mark Ervin Email & Phone Number

Sault Ste. Marie, Ontario

Leveraging newly consolidated data on customers to glean insights that will define or augment customer facing programs, policies and standards to improve upon customer experience. Developing relationship with stakeholders, business and technology/information leaders at all levels in the organization to identify key business challenges and opportunities that would benefit from my analytic support. Recruiting and developing a team of diversely skilled analytic experts to expand capability and capacity.

Ontario, Canada

Responsible for building analytic awareness and adoption. Lead and developed a diverse team of analytic professionals to conduct analysis and maintain data repositories. Initiated and completed a primary project to define, select and implement new BI technology solution(MS SQL Server 2008) with IT partners.