Owen Williams Email & Phone Number

Central Illinois

• Design, configure and deploy enterprise wireless solutions using Cisco/Meraki (AireOS and IOS-XE), Extreme, and HPE Aruba products for key industries such as healthcare, education, retail, entertainment and manufacturing• Design, configure, and install network switching projects (Cisco/Meraki/HPE Aruba/Extreme)• Led complete refresh of wireless infrastructure for multiple large healthcare systems• Managed numerous large wireless projects for major companies in the global food service industry• Deployed and supported wireless designs for large, high capacity entertainment facilities • Designed outdoor wireless solutions for large raw material processing facilities• Conduct wireless site surveys in a variety of complex environments with Ekahau AI Pro and AirMagnet• Consultation and guidance on all phases of customer projects, from pre-sales through post-support of implemented solutions• Serve as senior resource for mission critical customer wireless network escalations

Bloomington/Normal, Illinois Area

• Senior wireless network engineer responsible for designing and managing campus wireless network• Maintained Meru and Aruba wireless infrastructure of 1500+ wireless access points • Coordinated planning and technical support issues amongst wireless networking staff and student workers• Performed active wireless site surveys to provide network designs for customers requesting new wireless installation and created predictive wireless site surveys using for planning • Executed year-long proof-of-concept study to test top two industry wireless vendors (Aruba Networks and Cisco Networks) in our highest-density locations to determine new campus wireless vendor• Redesigned current wireless infrastructure for 802.11ac upgrades• Led technical implementation of a three-year wireless plan to provide connectivity to the entire university campus • Implemented outdoor wireless plan to provide connectivity for university community in high traffic green spaces using mesh and outdoor antenna solutions• Designed wireless network for new athletic facility including outdoor antennas for handheld ticket scanners• Installed and maintained point-to-point and point-to-multipoint bridges for remote campus locations• Worked with wireless vendors to identify software and hardware issues• Troubleshoot advanced wireless connectivity issues using wireless packet capture and spectrum analyzer tools

Bloomington/Normal, Illinois Area

• Coordinated technology operations for desktop support staff that served multiple college departments and eight departmental computer labs• Served as liaison to university on multiple campus technology committees• Advised college and local departments on technology purchases • Developed college-wide computer hardware and software standards• Documented policies and procedures for college-wide IT initiatives• Served on committee to create college-wide IT strategic plan and support model• Managed college and departmental Microsoft Windows, Debian Linux, and Mac OS X servers• Active Directory OU administrator (computer and user management, group policies, software management)