Pablo M. Email and Phone Number

Responsible for managing outreach to vendors in the Pacific North and Southwest,Skilled in problem-solving, conflict resolution, active listening, phone etiquette, data entryProficient in using SAP, CRM, and Microsoft OfficeCommitted to providing outstanding customer satisfaction and building strong relationships with my vendorsProcessing orders for our vendors along with being available to speak to them regarding PO inquiries

Increased teams efficiency by 30% by identifying new guidelinesExceeded company wide conversion rate by 20%Exceeded loan processing average by 66%Work with 3rd party enterprise vendorsDay to day activities completed in proprietary mortgage CRM SaaS.

Responsible for maintaining and growing 40-50 enterprise accounts averaging $5 million monthlyLead meetings ROI and Client Satisfaction for C suiteExceeded outbound call metricsMaintained client informationUsed Salesforce for CRMLiaison with internal teams and C suite to ensure completion of customer journey.