Pablo Marcus De Abreu Prestes 🏳️‍🌈 Email & Phone Number

Tel Aviv-Yafo, Tel Aviv District, Israel

Ensure that all service level agreements and customer satisfaction goals are met.Deliver operational solutions for cloud-based environments and applications.Serve as the primary point of contact for providing application technical support.Provide multi-Tier Support to users using multiple support channels.Diagnose, troubleshoot and resolve technical.

Boston, MA, USA (Remote) - Hiring As A Third Party On Diaz It Consulting - São Paulo-SP

Support to the IT production area.Technical/functional leader of open tickets in production and development environments, to resolve tickets, aiming to improve the user experience.Responsible for monitoring processes for users, and solving technical and commercial calls.Project management through the YouTrack tool, maintenance ticket management through.

São Caetano Do Sul

Teach English classes to teenagers and adults, focusing on conversation.Preparation of the monthly conversation class schedule.Coordination of the team of teachers with 5 employees. Alignment through weekly meetings and parameterization through monthly training.

São Paulo Area, Brazil

Contribute so that the environment's communications network was available, active, and operational for all activities of Rede do Saber. Monitor the operation of the communications network necessary for the activities, collecting and organizing information in order to improve its use and informing the Operations Center (by telephone, e-mail, or.

Itapetininga Area, Brazil

Ensure business effectiveness, through team coordination, cost management, ensure action planning to achieve objectives such as cost, profitability, and service. Monitor, analyze, and generate action in front of the service. Responsible for coordinating the external team, controlling the installation and maintenance of road panels, responsible for the.

Itapetininga Area, Brazil

Assistance to adolescents included in the socio-educational measures of detention and detention and provisional detention, in compliance with the provisions of the Child and Adolescent Statute - ECA.

Itapetininga Area, Brazil

I was invited to teach classes in Business Administration, Personal Development, and Sales Techniques.As Pedagogical Coordinator, I was responsible for all verification of courses, teachers, schedule, monitoring, and opening new classes. In the human resources department, I trained and included students in the job market.

Sorocaba Area, Brazil

Responsible for the sales channel in Sorocaba/SP and region, from order entry to activation of lines and receipt of devices by the customer. Responsible for managing the customer base. Preparation of management reports, standardizing channel management. Preparation, development, and monitoring of sales strategies, increasing sales productivity with.

Sorocaba Area, Brazil

I carried out the structuring of the company in the following departments: Administrative, Financial, and Personnel, developing processes and total infrastructure. I was responsible for the operations of the finance and tax department. Assistance in the personnel department and maintenance of the company's fixed assets. I acquired knowledge in JDEdwareds.

São Paulo Area, Brazil

Coordinate the activities of maritime shipments, elaboration of freight cost sheets, apportionments, and intermediary with the client. Experience in customs procedures and port and airport dispatches.

São Paulo Area, Brazil

Developed campaigns for the sale of new services and products of the company, market analysis, campaigns to promote products and services. Coordinated and supervised product and service implementation team as well as on-site operation of customized projects for clients.Developed new information flow, which was useful to catalyze deployment processes. I.

Computer Engineering, Information Technology

It Essentials 5.0, Information Technology

The IT Essentials curriculum provides an introduction to the computer hardware and software skills needed to help meet the growing demand.

Analysis And Systems Development, Information Technology

Postgraduate - Specialist In Science Teaching, Educational/Instructional Technology

Activities and Societies: PIBID

Bachelor Of Business Administration - Bba, Administration With Emphasis On Foreign Trade

Computer Science - Cs50

Activities and Societies: This is CS50x , Harvard University's introduction to the intellectual enterprises of computer science and the.