Pam Bailey Email & Phone Number

Smyrna, Georgia, United States

Electrical Manufacturing Distributor where I am responsible for the collection and analysis of credit information and financial data in accordance with credit policy to extend trade lines of credit. Ensure payments are collected within terms of sale via direct customer contact as well as monitoring assigned portfolio of global customers while achieving monthly cash goals. Daily contact with sales team and branch managers to insure the customer has all that is needed for timely payment.

Douglasville, Georgia

Supervised credit collection specialist and credit assistants.Oversaw all reporting, documentation and recordkeeping requirements for department.Worked cross-functionally with sales, management and other departments to maintain effectiveoperations and Sarbanes-Oxley Compliant.Reported monthly to Corporate of Bad & Doubtful, Credit Accrual and ATB adjustments.Maintained on average lowest DSO within the organization.Worked with legal team and brand president negotiating contracts.Prepared monthly AIA payment draws and lien waivers.Filed prelien notices as required by each state and monitored projects for lien deadlines.Visited customers to collect payment directly and with the sales team to acquire new customers.Monitored accounts for signs of non-payment issues and worked with the customer to create a payment plan or negotiated installment options.Referred delinquent accounts to outside resources and monitored progress.Reviewed credit packet and evaluated customers for credit worthiness and established credit terms and limit. Followed up with customers to collect more information and verify details when needed.Processed payments and applied to customer balances. Coded daily lockbox for cash posting.Analyzed accounts with short or overpayments and issued refunds.Reviewed and processed credit memos.Received and coded invoices for payment to vendors.

Douglasville, Georgia

Provided exceptional customer service on all calls while maintaining a calm and professionaldemeanor in challenging circumstances. Reviewed customer files on a regular basis to make sure receivables were in sound condition and exposure was limited.Developed effective relationships with customers, which helped improve overall payment process. Processed payments and applied to customer balances.Generated and mailed monthly statements.Reviewed credit application for new or existing customers, setting credit limits and terms.Worked with legal team and brand president negotiating contracts.Prepared monthly AIA payment draws and lien waivers.Filed prelien notices as required by each state and monitored projects for lien deadlines.Analyzed accounts with short or overpayments and issued refunds.Reviewed and processed credit memos.Received and coded invoices for payment to vendors.

Douglasville, Georgia

Processed and reviewed credit applications for new and existing customers, pulled credit reports for D&B, verified credit references and worked with management to assign credit terms and limits. Maintain and update customer profiles.Managed AR portfolio – heavy calls and emails to customers, reconciling misapplied cash and short pays.

Marietta, Georgia

Assistant to Credit and Collections Manager.Provided support to 10 collection hubs consisting of comprehensive research for field collectors, invoice management and daily maintenance of accounts receivable records.Established and profiled new accounts by verifying credit references and analyzing D&B reports.Heavy collections of receivables for commercial accounts via phone and email.Daily interaction with National Sales Representatives and CSR’s to assist in collecting and servicing accounts.

Marietta, Georgia

Assistant to the Director of Cargo Claims.Supervisor of the Clerical Support team.Provided support to the department which included hiring, training and daily guidance.Processed and investigated loss and damage claims.Monitored monthly billing reports.Maintained files for Carriers Certificate of Insurance.Maintained files for legal suits.

Education record

Education record