Pamela Wright Email & Phone Number

United States

Work closely with Sales Managers and Finance to establish a more robust pricing and trade spend business model.Lead monthly reviews focusing on trade spends and customer analysis to ensure profitable growth and return on promotional investment. Book trade spend accruals and preform account reconciliations.Communicate trade related sales growth expectations to the forecasting team.Process pricing and discount models in our ERP system and ensure they are set up properly in our trade management system.Maintain and distribute Excel and PDF versions of price lists.Review new customer accounts to ensure accurate pricing set up.

United States

Inputted forecast demand for both U.S. and International warehouses to facilitate production scheduling. Worked closely and communicated effectively with Sales, Marketing, Operations and Logistics.Created and analyzed reports in Excel that demonstrated historical sales, sales trends, and future forecast demands. Responsible for creating and maintaining the discontinued items report and leading the quarterly meeting. This involved suggesting items to discontinue and detailing inventory quantities and valuations. Once approved to discontinue, I coordinated final production runs, finished good and material dispositions, and facilitated the timing to discontinue items in the ERP system.Proactively identified potential issues and communicate suggestions to minimize those issues. Consistently reviewed forecast models and suggested and implemented beneficial changes to improve forecast accuracy.Analyzed inventory levels of finished goods, components and materials, and adjust forecast accordingly.Responsible for maintaining Demand Planner software, fields in supply chain, customer master, assortments and item master.

Fairfield, California

Oversee wholesale orders for Canada, both National and Specialty divisions.Collaborate and communicate effectively with Sales, Accounting, Distribution and Planning.Set up new accounts for Canada and the U.S., including acquiring credit application information and resale certificates.Monitor orders to ensure they are shipped complete, delivered on time, schedule shipments to meet International deadlines and process claims with shipping vendors.Assisted with testing an M3 software upgrade which provided a smooth transition without disrupting business.

Concord, California

Coordinated installed sales projects and effectively communicated the scope of the projects with customers, vendors, and the installers. Provided excellent customer service while handling all incoming and outgoing phone calls and while on the sales floor. Maintained and managed all order management, work orders, and RTM logs. Processed installer payments and orders with a variety of vendors; including ordering merchandise, returning orders and processing credits on damaged or incorrect shipments. Organized customer contracts and important data for each install. Maintained a filing system and used Microsoft Outlook and a fax machine to handle all office communications. Assisted multiple store locations as part of the inventory team.

Antioch, Ca

Managed and directed staff to ensure customer, store, and employee needs were met according to Lowe’s policies and procedures. Trained numerous employees and ensured all training was kept up to date. Provided and used outstanding customer service, making customer service my top priority. Oversaw all register transactions and issued manager overrides. Distributed cash to the registers and performed nightly shutdowns. Logged all customer service data in the appropriate location. Operated a multi-line phone system and utilized the fax and copier. Worked diligently with front end staff to ensure credit cards and extended protection plans were offered, explained and keeping up with sales.

Bachelor'S Degree, Liberal Studies

Passed the CBEST exam.

Diploma, General Education