Pamela Thomas Email & Phone Number

Yazoo City, Ms, Us

Successfully managed the online banking update which provided support to over 2200 customers.Prepare documents for monthly and yearly audits, including confirmation and financial statements Followed up on potentialMay fraudulent claims initiated by other employees Perform extensive and complex research claims, and complaints regarding customer accounts and provide the resolution to dispense effective outcomes. Process wires up to $12 million and ensure all wires transfers are processed with a high-level accuracy.Implemented procedures to detect when a customer is being scammed Analyzed customer accounts financial behavior to avoid and mitigate bank fraud or lossIntercept all fraudulent deposits through mobile deposit with a 100% accuracy rate, which saves the bank $20,000 a year.Provided customers with educational lessons regarding fraud and identity theft

Starkville, Mississippi

Managed daily operations to ensure that associates were performing at a high level of productivity.Prepared budget reports and monitored spending for inventory.Trained newly hired employees on logistics proceduresActed as a liaison between crew members and upper-level management to resolve conflicts.Maintained high standards of customer service during high-volume, fast-paced operations.Demonstrated integrity and honesty while interacting with guests, team members and managers.

Mississippi State, Ms

Master Of Business Administration - Mba, Finance, General

Bachelor Of Business Administration (Bba), Risk Management, Insurance, And Financial Planning

Activities and Societies: • Black Student Alliance • Financial Management Association • Collegiate 4H • IDEAL Woman • College Ministry •.