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Panagiotis Bamas Email & Phone Number
Microsoft service desk specialist (English and French)
at
Sword Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Microsoft service desk specialist (English and French)
Location
Greece, Greece, Greece
Company size
Who is Panagiotis Bamas? Overview
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Quick answer
Panagiotis Bamas is listed as Microsoft service desk specialist (English and French) at Sword Group, a company with 1982 employees, based in Greece, Greece, Greece. AeroLeads shows a matched LinkedIn profile for Panagiotis Bamas.
Panagiotis Bamas previously worked as Microsoft service desk specialist (English/French) at Sword Group and Operations Supervisor (French/UK, B2C, up to 22 CS specialists) at Teleperformance Greece. Panagiotis Bamas holds Bachelor'S Degree, Geology/Earth Science, General, 6.98 (Ects B / Us Gpa 3.13 / Uk 2:1) from Ethnikon Kai Kapodistriakon Panepistimion Athinon / University Of Athens.
Company email context
Email format at Sword Group
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Sword Group
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Profile bio
About Panagiotis Bamas
Panagiotis Bamas is a Microsoft service desk specialist (English and French) at Sword Group. They is proficient in Spanish and English.
Current workplace
Panagiotis Bamas's current company
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Sword Group
10 roles
Panagiotis Bamas work experience
A career timeline built from the work history available for this profile.
Microsoft Service Desk Specialist (English/French)
CurrentL1/L2 support & administrative duties on Active Directory and Azure (Entra ID/Intune/Exchange/M365/CRM portals) in a hybrid configuration.Act as a coordinator for members of the team.Assist with Change management as a deputy Change manager.Assist with Incident management.Assist with preparation of weekly and monthly operational presentations.Assist HR with.
Apr 2024 - Present
Operations Supervisor (French/Uk, B2C, Up To 22 Cs Specialists)
- Achieved quality improvement and procedure clarifications for the French team in new project (Q1 2023). - Streamlined French onboarding & support with new macro-enabled templates (Jan 2021). Learning curve for new hires reduced by 1 month (average), QA score and CSAT improvements also observed. System approved for all project teams by Contact Center.
Sep 2019 - Jun 2023
Trainer (New Hires & Continuous Learning)
- Trained on cybersecurity solutions for home, while explaining core IT concepts.- Generated monthly quizzes to improve knowledge on procedures and trends.- One-off training sessions (e.g. HTTP over TLS/SSL certificate basics, malware removal scripts).- Introductory corporate onboarding training.
Jun 2019 - Aug 2019
Technical Support Representative (French, B2C, Mail/Chat/Phone)
- Troubleshooting related to cybersecurity solutions (Windows, MacOS, Android, iOS).- Cleanup & disinfection of malware/PUPs (automated, manual or script-based).- Remote troubleshooting (TeamViewer, Citrix, Bomgar).
Jan 2015 - Aug 2019
Technical Support (Greek, Phone)
Technical support for OTE customers (line issues, ISDN setup).
Feb 2014 - Sep 2014
Computer Technician
Freelance
Computer hardware/software/OS troubleshooting, custom hardware configuration.
Feb 2012 - Feb 2014
Conscript / Recruit
Secretarial position at the 1st Office (HR) administration in the Battalion HQ of the Hellenic Army Supreme Military Support Command (ΑΣΔΥΣ). Basic army combat training.
May 2011 - Jan 2012
Assistant Host
International Business Services Ltd.
Assistant host in international conferences and exhibitions on freelance/on-demand basis.Selected events: Exclusive Yachting 2009, Defendory 2008, International Socialist Organization Conference 2008.
Jan 2008 - Dec 2008
Geology Internship
Ξ. Σταυροπουλος & Συν/Τες Εε - Geoenviro
Observation and participation in the preparations for public tenders, digitization of topographic map using AutoCAD Map 3D 2005.
Jan 2007 - Mar 2007
Team & coworkers
Colleagues at Sword Group
Other employees you can reach at sword-group.com. View company contacts for 1982 employees →
MJ
Michael James Brackstone Ritchie
Colleague at Sword Group
Aberdeen, Scotland, United Kingdom, United Kingdom
View →
FM
Fatmir Mulliqi
Colleague at Sword Group
Switzerland, Switzerland
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MT
Marc Thomson
Colleague at Sword Group
Greater Aberdeen Area, United Kingdom
View →
AK
Aimilia Kanellopoulou
Colleague at Sword Group
Greece, Greece
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MH
Mohamad Haidar
Colleague at Sword Group
Montreal, Quebec, Canada, Canada
View →
JO
John O'Hare
Colleague at Sword Group
Glasgow, Scotland, United Kingdom, United Kingdom
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MM
Marko Milanovits
Colleague at Sword Group
Athens Metropolitan Area, Greece
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PP
Pratik Patel
Colleague at Sword Group
St Albans, England, United Kingdom, United Kingdom
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JF
Jean-Philippe Froelicher
Colleague at Sword Group
Lancy, Geneva, Switzerland, Switzerland
View →
RJ
Ricardo Jabbour
Colleague at Sword Group
Achrafieh, Beirut Governorate, Lebanon, Lebanon
View →
Michael James Brackstone Ritchie
Colleague at Sword Group
Aberdeen, Scotland, United Kingdom, United Kingdom
View →
FM
Fatmir Mulliqi
Colleague at Sword Group
Switzerland, Switzerland
View →
MT
Marc Thomson
Colleague at Sword Group
Greater Aberdeen Area, United Kingdom
View →
AK
Aimilia Kanellopoulou
Colleague at Sword Group
Greece, Greece
View →
MH
Mohamad Haidar
Colleague at Sword Group
Montreal, Quebec, Canada, Canada
View →
JO
John O'Hare
Colleague at Sword Group
Glasgow, Scotland, United Kingdom, United Kingdom
View →
MM
Marko Milanovits
Colleague at Sword Group
Athens Metropolitan Area, Greece
View →
PP
Pratik Patel
Colleague at Sword Group
St Albans, England, United Kingdom, United Kingdom
View →
JF
Jean-Philippe Froelicher
Colleague at Sword Group
Lancy, Geneva, Switzerland, Switzerland
View →
RJ
Ricardo Jabbour
Colleague at Sword Group
Achrafieh, Beirut Governorate, Lebanon, Lebanon
View →
1 education record
Panagiotis Bamas education
FAQ
Frequently asked questions about Panagiotis Bamas
Quick answers generated from the profile data available on this page.
What company does Panagiotis Bamas work for?
Panagiotis Bamas works for Sword Group.
What is Panagiotis Bamas's role at Sword Group?
Panagiotis Bamas is listed as Microsoft service desk specialist (English and French) at Sword Group.
Where is Panagiotis Bamas based?
Panagiotis Bamas is based in Greece, Greece, Greece while working with Sword Group.
What companies has Panagiotis Bamas worked for?
Panagiotis Bamas has worked for Sword Group, Teleperformance Greece, E-Value, Freelance, and Hellenic Army (Engineer Corps).
Who are Panagiotis Bamas's colleagues at Sword Group?
Panagiotis Bamas's colleagues at Sword Group include Michael James Brackstone Ritchie, Fatmir Mulliqi, Marc Thomson, Aimilia Kanellopoulou, and Mohamad Haidar.
How can I contact Panagiotis Bamas?
You can use AeroLeads to view verified contact signals for Panagiotis Bamas at Sword Group, including work email, phone, and LinkedIn data when available.
What schools did Panagiotis Bamas attend?
Panagiotis Bamas holds Bachelor'S Degree, Geology/Earth Science, General, 6.98 (Ects B / Us Gpa 3.13 / Uk 2:1) from Ethnikon Kai Kapodistriakon Panepistimion Athinon / University Of Athens.
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