Pankaj Kumar Email & Phone Number

New Delhi, Dl, In

New Delhi, Delhi, India

New Delhi, Delhi, India

Led cross-functional teams to define project objectives and success criteria for data initiatives Conducted in-depth data analysis with SQL, Excel, and Tableau, driving insights and recommendations Managed full project lifecycle from requirements to implementation and monitoring Prepared epics, features, user stories, and acceptance criteria for product functionalities Conducted API testing and created functional documentation Developed dashboards and reports for key… Show more Led cross-functional teams to define project objectives and success criteria for data initiatives Conducted in-depth data analysis with SQL, Excel, and Tableau, driving insights and recommendations Managed full project lifecycle from requirements to implementation and monitoring Prepared epics, features, user stories, and acceptance criteria for product functionalities Conducted API testing and created functional documentation Developed dashboards and reports for key business KPIs, enabling data-driven decisions Delivered on-site support for SAP Integration project in the Philippines Provided client training and onboarding assistance Show less

New Delhi, Delhi, India

Gurgaon, Haryana, India

Handling Entire Lifecycle of client from day one, Dedicated Account manager for Enterprises accounts. Managing WMS/OMS operations. Working Knowledge of Postman API, Testing API on Soap UI Assist clients with queries related to integration. Collaborate with Technical Team for client-specific changes. Generating new business from existing clients by identifying clients requirements. Providing Input in developing and modifying the system to meets the client needs.… Show more Handling Entire Lifecycle of client from day one, Dedicated Account manager for Enterprises accounts. Managing WMS/OMS operations. Working Knowledge of Postman API, Testing API on Soap UI Assist clients with queries related to integration. Collaborate with Technical Team for client-specific changes. Generating new business from existing clients by identifying clients requirements. Providing Input in developing and modifying the system to meets the client needs. Facilitate monthly meetings with clients to document requirements and explore potential solutions for the same requirement. Manage all the communication with brands and clients and provide internal support solutions within the TAT. Single POC for clients from different industries such as Electronics, Apparels, Jewellery & other industries with understanding their business requirements & giving them the best solution. Show less

Gurgaon, India

Manage post sale customer lifecycle of clients. To live the client on www.unicommerce.com to process the orders and manage the inventory of different portals on single panel i.e. Uniware Responsible for the training of the seller -marketplace integration, warehouse integration, product upload, mapping or listing of all catalog, order management, inventory management ,purchase management, vendor management etc Handling customer escalations and all customer relations… Show more Manage post sale customer lifecycle of clients. To live the client on www.unicommerce.com to process the orders and manage the inventory of different portals on single panel i.e. Uniware Responsible for the training of the seller -marketplace integration, warehouse integration, product upload, mapping or listing of all catalog, order management, inventory management ,purchase management, vendor management etc Handling customer escalations and all customer relations issues. Provides technical support for all the client who are using uniware panel related to order processing and inventory management etc. Manage all the communication with clients and provide internal support solutions within required timeframe for all the customers. Coordinate with production area and resolve all questions for job orders. Resolve the customers queries related to Uniware, order process and inventory management. Giving support to client on real time for managing orders and inventory for their respective online business channels like Flipkart, Snapdeal, Amazon Ebay, Paytm B2B channel and Kart sites etc. Integrate the Tally (ERP) and Barcode system on Uniware panels of customers for manage the inventory and billing system. Provide tally implementation training for uploading the bulk invoices in tally to clients on behalf of unicommerce e-solution pvt ltd and providing support about the GSTRs report like GSTR1, GSTR2 and GSTR3. Configure barcode printer for barcode sticker and creating template of barcode sticker as per the clients requirement. Show less

New Delhi

Handle the team.handle all the dropshipment dispatch of different portals (Snapdeal, Tradus, Indiatimes, Ebay, Shopclues, Paytm, Naaptol).Catalog upload on site like Ebay, shopclues etc. and manage the inventory on portals like Snapdeal, Flipkart, Amazon and ebay etc.Manage Orders, Inventory and catalog on differents portals.Knowledge of handling the back-end operations and other general administration activities of the organization.Monitor the quantity and quality of… Show more Handle the team.handle all the dropshipment dispatch of different portals (Snapdeal, Tradus, Indiatimes, Ebay, Shopclues, Paytm, Naaptol).Catalog upload on site like Ebay, shopclues etc. and manage the inventory on portals like Snapdeal, Flipkart, Amazon and ebay etc.Manage Orders, Inventory and catalog on differents portals.Knowledge of handling the back-end operations and other general administration activities of the organization.Monitor the quantity and quality of commodity(ies) stored.Carry out regular physical random warehouse checks of commodities and inventory.Handle the internal and external customers queries.Manage the catalogue for e-commerce portals and as well as for our portal (www.footnstyle.com) Show less

Okhla, New Delhi

* To handle the team of DEOs and solve the quarries.* Upload the products on falcon18.com.* Solve the errors of uploaded products by the DEOs. * Create the functionality and features of new products.* Association of brands and categories.* Preparing MIS reports and sending it to the concerned teams within TAT* Testing of Website and check the links & pages.* Handle the team of 18 Data Entry Operators.

Master Of Business Administration (M.B.A.), Operation Management

Bachelor’S Degree, Business/Commerce, General