Paolo Robert Dela Cruz Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

• Facilitated the migration of the company database and accounts into ERP System.• Managed and facilitated the creation of the company e-commerce website.• Handled the company business accounts for freight, trademark, eftpos and made decisions on which service providers to go through.• Installed CCTV system optimized for SOHO network for the physical store.

Wigram, Christchurch

• Facilitated the migration of the company database and accounts into Netsuite system.• Well experienced in coding of transaction forms, advance PDF’s and custom made forms through CSS and HTML 5.• Trained the staff of the new business process as we adapt to the new system.• Managed the integrations and domain key set-up for the email system in Netsuite.• Worked closely with the general manager for system automations, improvements and created performance and financial reports in Netsuite.• Edited the scripts made for us by the Netsuite consultant for better compatibility in the company’s work process.• Troubleshoot bugs found in the system and tested before release.• Developed modules and automated process for the new shelf life department established in the company.• Liaised and managed projects with some of our biggest customers. Created automated email notifications for both the customer and warehouse for the samples collection.• Maintained the company’s website.

Auckland, New Zealand

Auckland, New Zealand

- Procurement of supplies and efficient inventory management through the use ofMicrosoft Excel and Microsoft office tools.- Ensure that customer enquiries/issues/ complaints are responded in a timely manner tomaintain good customer relationships.- Effectively manages the administrative business areas of invoicing, filling tax returns,customer balances, purchasing and stock taking.

Unsworth Heights, Auckland City, New Zealand

• Redesigned and maintained the company website in WordPress (lmglobal.co.nz)• Administered company mail accounts • Maintained network and server integrity• Provided Technical assistance and troubleshooting on technical related problems• Troubleshoot and provided repairs of company machines both in software and hardware aspects.

Navotas City, Philippines

• Provided technical assistance and troubleshooting on technical related problems.• Set up and maintained software, hardware of the security surveillance camera.• Created and programmed server scripts for small server maintenance task.• Provided network administration and support. • Evaluated and modified system performance.Other tasks assigned from time to time:• Accepted additional work from customers from different areas such as new pc assembly, pc troubleshooting, reformatting, changing or upgrading of parts as requested. • Also accepted additional work such as basic mobile phone repairs, software and hardware troubleshooting, android phone rooting and storage repartition.

Computer Networks System Engineering, Computer Systems Networking And Telecommunications

Computer Science, Computer Science