Salesforce Admin
Current• Created new user Accounts, Roles, Profiles and sharing settings.• Developed workflow rules, time triggered workflows for various business requirements.• Used field level security, profiles and audit trail setup to ensure that protected data is only with authorized users.• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages• Created custom field and field dependencies on standard objects like Accounts, Contacts, Cases, Campaigns and Solutions.• Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application.• Imported excel based customer information records in to Accounts, Contacts and Cases using Data Loader and Import Wizard.• Developed Custom Reports and Dashboards as per given requirements.• Used Import wizard for insert, update, of data from Salesforce.com. Used it to read, extract and load data from comma separated values (CSV) files.Environment: Saleforce.com platform, Salesforce.com Data Loader, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Windows