Project coordinator in UCC service delivery team - MPLS based VOIP ,DID,VOIP DIALER ,MPLS based product,UCC LNS ,DID ,GLOBAL SIP ,VCIPLC services

Hughes Communications, provides satellite broadband services. The Company offers high-speed internet and broadband solutions for homes and offices. Hughes Communications serves customers worldwide.• Worked as a project leader of VSAT ,ISP and satellite based services and automation in oil department, here I was handling various projects in oil sector like HPCL, BPCL vsat installation and maintenance.To handle clients complaints of VSAT and MPLS operations, giving daily, weekly and… Show more Hughes Communications, provides satellite broadband services. The Company offers high-speed internet and broadband solutions for homes and offices. Hughes Communications serves customers worldwide.• Worked as a project leader of VSAT ,ISP and satellite based services and automation in oil department, here I was handling various projects in oil sector like HPCL, BPCL vsat installation and maintenance.To handle clients complaints of VSAT and MPLS operations, giving daily, weekly and monthly reports, coordinate with clients and oil automation system clients .• To work and performed to Service Level Agreement (SLA) performance levels• Maintain project schedule of all ongoing projects.• Follow up on daily progress reports from the Site engineers/ supervisors Show less

Worked as Team leader, handled manpower of network engineers and technicians handled the RF project of Tata communication ltd.• To take follow up of all BSS operations and maintain up time of IDU and odu.• To perform health checkup and audit of all BSS in monthly and yearly routine. • To carry out feasibility for new ILL link installation and for installation of new ILL link post feasibility.• Handled the projects of Feasibility, Commissioning and Operation & Maintenance… Show more Worked as Team leader, handled manpower of network engineers and technicians handled the RF project of Tata communication ltd.• To take follow up of all BSS operations and maintain up time of IDU and odu.• To perform health checkup and audit of all BSS in monthly and yearly routine. • To carry out feasibility for new ILL link installation and for installation of new ILL link post feasibility.• Handled the projects of Feasibility, Commissioning and Operation & Maintenance point to multipoint wimax link, microwave link, IOT operations, point to point Radwin link, fiber link and cambium link• Manage the team of Engineers and technician coordinate with team to solved out any technical issue in RF and complete the Task.• Configuring and troubleshooting of LAN/WAN and optical fiber communication.• Fault finding regarding WiMAX P2M & P2P network through to the customer end up to the feasible BTS end.• Coordinate with PMO (Data Centre) to provide accurate & proper solution to the client.• Operation and maintenance of IOT setups, optical fiber links connected in various enterprise customers using crone tool OTDR, OFC and other fibers connectors and tools.• Prepare the daily, weekly and monthly Reports in the appropriate formats and share it with the respective Officials & Departments.• Coordinate with data team for any outage.• Coordinate with offnet and onnet teams for any last mile delivery issue Show less

• Worked as field operations Team leader on Tata communication ltd project WiMAX, RF, IOT , mobility and optical fiber project ,handled manpower of Engineers and technicians . Manage the team of Engineers and technician coordinate with team to solved out any technical issue in RF and fiber connectivity and complete the task.• Handled a manpower for TCL RF service assurance and installations of new ILL links.• Worked in TCL data center room for device testing and upgrading faulty… Show more • Worked as field operations Team leader on Tata communication ltd project WiMAX, RF, IOT , mobility and optical fiber project ,handled manpower of Engineers and technicians . Manage the team of Engineers and technician coordinate with team to solved out any technical issue in RF and fiber connectivity and complete the task.• Handled a manpower for TCL RF service assurance and installations of new ILL links.• Worked in TCL data center room for device testing and upgrading faulty idu in data center racks. Perform second level of analysis and troubleshooting, escalate unresolved problems to Level 3 (R&D), track progress of trouble tickets (TT) resolution and ensure restoration and resolution within SLA.• Perform RF optimization and field operations Show less