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Vikesh Patel Email & Phone Number

Information Technology Service Desk Manager at Essex County Fire and Rescue Service
Location: Croydon, England, United Kingdom 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Role
Information Technology Service Desk Manager
Location
Croydon, England, United Kingdom
Company size

Who is Vikesh Patel? Overview

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Quick answer

Vikesh Patel is listed as Information Technology Service Desk Manager at Essex County Fire and Rescue Service, a company with 626 employees, based in Croydon, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Vikesh Patel.

Vikesh Patel previously worked as Service Delivery Manager at Moneycorp and Senior Service Desk Analyst at Quintessentially Lifestyle. Vikesh Patel holds Bachelor’S Degree, Business Information Systems from University Of Portsmouth.

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Email format at Essex County Fire and Rescue Service

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Essex County Fire and Rescue Service

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Profile bio

About Vikesh Patel

I am a Service Delivery Manager at Moneycorp, a leading provider of international payments and foreign exchange solutions. With over 9 years of experience in IT operations management, I have successfully led and delivered multiple complex and high-impact projects, such as the O365 migration for 800+ users, the relocation of the London headquarters office, and the procurement and implementation of new IT hardware and software. My core competencies include SLA management, service desk management, infrastructure management, incident and problem management, service/quality improvement, asset management, and vulnerability assessment. I am proficient in using and managing various tools and applications, such as Office365, Azure, Intune, Fresh Service, Jira, Confluence, Citrix, AWS, and SCCM. I am passionate about optimizing service delivery operations, driving operational efficiency, and delivering exceptional IT services to support the business objectives and customer expectations. I am seeking a challenging leadership position where I can leverage my technical expertise, strong problem-solving abilities, and excellent communication skills to lead cross-functional teams, ensure seamless operations, and drive business success through innovative IT solutions.

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Essex County Fire and Rescue Service
Essex County Fire And Rescue Service
Information Technology Service Desk Manager
Croydon, GB
Employees
626
AeroLeads page
4 roles

Vikesh Patel work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager

Current

London, United Kingdom

  • Successfully led end-to-end project management for O365 migration for 800+ users across all estates/geographies and remote workers, including procurement, stakeholder communications, pilot testing, service management.
  • Successfully oversaw relocating the London headquarters office, consisting of 300+ individuals, within a demanding three-week timeframe. Managing the logistics of equipment, conducting thorough testing of desks and VC.
  • Demonstrated effective leadership in overseeing a transformative project to procure and implement new IT equipment for all employees. Managed the end-to-end process, including project management and the creation of.
  • Facilitated and produced the image creation for laptop deployments, to streamline the process and ensure consistency. Additionally, enhanced operational efficiency by developing applications that are regularly deployed.
  • Collaborated with the procurement team to establish multiple new offices across Europe and Asia, involved liaising with local suppliers to procure necessary equipment and coordinating the logistics.
  • Lead on a process improvement initiative with HR to enhance the efficiency and user-friendliness of the onboarding and offboarding processes for joiners and leavers. Implemented new procedures, by creating role-based.
Sep 2015 - Present

Senior Service Desk Analyst

Quintessentially Lifestyle

London, United Kingdom

  • Projects
  • Led the project management efforts to revamp the solutions catalogue by leveraging Confluence. This involved creating a comprehensive collection of documented solutions and best practices, serving as a robust knowledge.
  • Effectively orchestrated the planning and execution of desk migrations for the London office, over a three-month period. This involved coordinating the relocation of 300 individuals to new office spaces. The process.
  • Successfully planned and executed the vendor change for UK mobile contracts three weeks ahead of schedule, ensuring a smooth transition with minimal disruption for all users. This involved coordinating the porting of.
  • Implemented robust version control and monitoring for antivirus software on individual laptops, by complying with the PCI standards across all devices. Ensuring that all devices were consistently updated and aligned.
  • Assisted the Service Delivery Manager in coordinating service delivery operations, ensuring the timely resolution of customer issues and requests.
May 2013 - Sep 2015

Code Checker

Croydon, United Kingdom

Jan 2012 - Nov 2012
Team & coworkers

Colleagues at Essex County Fire and Rescue Service

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1 education record

Vikesh Patel education

FAQ

Frequently asked questions about Vikesh Patel

Quick answers generated from the profile data available on this page.

What company does Vikesh Patel work for?

Vikesh Patel works for Essex County Fire and Rescue Service.

What is Vikesh Patel's role at Essex County Fire and Rescue Service?

Vikesh Patel is listed as Information Technology Service Desk Manager at Essex County Fire and Rescue Service.

Where is Vikesh Patel based?

Vikesh Patel is based in Croydon, England, United Kingdom while working with Essex County Fire and Rescue Service.

What companies has Vikesh Patel worked for?

Vikesh Patel has worked for Essex County Fire And Rescue Service, Moneycorp, Quintessentially Lifestyle, and Sainsbury'S.

Who are Vikesh Patel's colleagues at Essex County Fire and Rescue Service?

Vikesh Patel's colleagues at Essex County Fire and Rescue Service include Shq) Adam Eckley (Ac Smb, Tia Lucier, Dylan Burton, Martyn Hare, and Gemma Osborne.

How can I contact Vikesh Patel?

You can use AeroLeads to view verified contact signals for Vikesh Patel at Essex County Fire and Rescue Service, including work email, phone, and LinkedIn data when available.

What schools did Vikesh Patel attend?

Vikesh Patel holds Bachelor’S Degree, Business Information Systems from University Of Portsmouth.

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