Sandip Patel Email & Phone Number

San Antonio, Texas, United States

Newark, Delaware, United States

Leading global software support and IT services for a 24x6 operation and leading system administrators and IT specialists in keeping systems available and in compliance.

Seoul Incheon Metropolitan Area

• Orchestration of IT services & support to all global locations
• Coordination with relevant system administrators in incorporating required functionality and fixes; managing support services for fixes when necessary
• Accountable for user requirements for all key modules and functionality for scientific applications (e.g, MALDI-TOF and Sequencing systems) and contract service-related applications.
• Responsible for managing LIMS upgrades and fixes, gathering requirements, and implementation across all regions.

Seoul Incheon Metropolitan Area

• Process analysis, requirements gathering, analysis, design, development, documentation, implementation, and testing of complex systems to support business and scientific functions in the Asia Pacific region
• Translate regional user requirements into functional requirements for bug fixes, configuration, and enhancements, coordinating with technical resources to provide system design specifications
• Identify customer organization's strengths and weaknesses and suggests areas of improvement
• Lead in the analysis and delivery of IT projects that support the business and technology strategies.
• Partner with the Asia Pacific sites to understand that business works, regional nuances, and where IT can help support their needs
• Manage relationship with outside software development consultants, auditors, and vendors

Yeonsu-gu, Incheon, Korea

• Process analysis, requirements gathering, analysis, design, development, documentation, implementation, and testing of complex systems to support business and scientific functions in the Asia Pacific region
• Translate regional user requirements into functional requirements for bug fixes, configuration, and enhancements, coordinating with technical resources to provide system design specifications
• Identify customer organization's strengths and weaknesses and suggests areas of improvement
• Participate in the analysis and delivery of IT projects that support the business and technology strategies.
• Partner with the Asia Pacific sites to understand that business works, regional nuances, and where IT can help support their needs
• Manage relationship with outside software development consultants, auditors, and vendors

• Establish user requirements for software systems and support laboratory information system (LIMS)
• Work with IT systems subject matter experts to develop solutions to support business needs.
• Partner with the business to understand the detail of how that business works, and where IT can help support their needs
• Manage relationship with outside software development consultants, auditors, and vendors
• Maintain internal and extra software applications including LIMS and SAP
• Validate and maintain systems using GAMP/cGMP guidelines

Dong-gu, Daegu, Korea

• Daegu Young Shin Private High School (대구영신고등학교) - August 2013 - Specialized after school workshops in web development and introductory object oriented programming - Prepare students for SATs and college entrance.
• Daegu Haean Elementary School (대구해안초등학교) - August 2010 - Encourage cross cultural competency - Cultural immersion instruction - Design and present engaging lessons to both adults and children - Focus on early childhood.

SAP ABAP developer with developmental and functional experience. Experience with several modules including STC, FIN, WM, and EH&S. Support several different landscapes including versions 4.0, 4.6C, and ECC 6.0. Work with off-shore teams on a daily basis. Provided consulting services and technical support to clients.

Smyrna, DE

• Manage inventory daily operations
• Work with local business for marketing and promotions to support the community
• Identified seasonal tourist trends to maximize hotel profitability
• Ensured the highest quality experience for guests

Smyrna, DE

• Install and maintain the guest network, reservation system, and link between Best Western International’s VSAT satellite networks and firewalls
• Service and general maintenance of Onity electronic keycard locks
• Maintain and repair REMco Software’s NightVision Property Management System computers and servers

• Remote Help Desk for classroom audio and visual equipment
• Onsite repair of audio and visual equipment
• Assisted professors and faculty with audio and visual related issue in classrooms and offices