Bikash Pathak

Bikash Pathak Email and Phone Number

GDS Savvy Professional | Streamlining Travel Experiences with Expert Knowledge | Enhancing Customer Satisfaction through Efficient Resolution | Passion for IT & Problem Solving @ Webhelp
paris, île-de-france, france
Bikash Pathak's Location
Gurugram, Haryana, India, India
About Bikash Pathak

Hello! I thrive in the eye of the storm, gracefully handling the whirlwind of customer inquiries, ensuring each person’s journey, literally and metaphorically, is as smooth as can be. With a penchant for providing solutions and a detailed understanding of GDS, I’ve made a career out of ensuring your travel hiccups get resolved pronto.But there’s another layer to me; post-sundown, I transform into a fervent tech tinkerer. Driven by a dream to carve a niche in the IT realm, I immerse myself in the world of technology, eager to merge my people-centric skills with my tech aspirations.When I’m not donning my customer service cape or decoding the language of computers. Cooking, gardening, and exploring new destinations are my escapes from the routine. These passions not only enrich my personal life but also infuse creativity and a fresh perspective into my professional endeavors. They teach me patience, adaptability, and the joy of cultivating rewarding experiences.

Bikash Pathak's Current Company Details
Webhelp

Webhelp

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GDS Savvy Professional | Streamlining Travel Experiences with Expert Knowledge | Enhancing Customer Satisfaction through Efficient Resolution | Passion for IT & Problem Solving
paris, île-de-france, france
Website:
webhelp.com
Employees:
20338
Bikash Pathak Work Experience Details
  • Webhelp
    Travel Consultant
    Webhelp Jul 2023 - Present
    Gurugram, Haryana, India
    Efficiently manage customer requests, uses geographical knowledge to provide travel alternatives, processes payment securely, and manages email interactions for a consistent customer experience.
  • Viking
    Back Office Operations
    Viking May 2022 - Jun 2023
    Gurugram, Haryana, India
    Me! I’m the person behind the screen, making sure your travel mishaps turn into mere blips on your adventure radar. My secret sauce? A combination of sharp GDS tool skills (shoutout to Sabre!), a love for back-end operations that ensure smoother journeys, and a dash of empathy and understanding in every interaction.
  • Igt Solutions
    Travel Consultant
    Igt Solutions Aug 2019 - Sep 2020
    Gurugram, Haryana, India
    Primary role included handling customer queries regarding bookings through inbound calls. Handle complaints, grievance via relevant recording/reporting systems. Execute due diligence as per the defined process and guidelines.

Bikash Pathak Education Details

Frequently Asked Questions about Bikash Pathak

What company does Bikash Pathak work for?

Bikash Pathak works for Webhelp

What is Bikash Pathak's role at the current company?

Bikash Pathak's current role is GDS Savvy Professional | Streamlining Travel Experiences with Expert Knowledge | Enhancing Customer Satisfaction through Efficient Resolution | Passion for IT & Problem Solving.

What schools did Bikash Pathak attend?

Bikash Pathak attended Assam Don Bosco University, Guwahati, Assam, Kendriya Vidyalaya (Kv).

Who are Bikash Pathak's colleagues?

Bikash Pathak's colleagues are Amine Chaouki, Telma Muge, Stanley Sanele Shongwe, Katerina Sifaki, Natalia Sousa, Houssem Boughzela, Demet Ersöz.

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