Patrick Burns

Patrick Burns Email and Phone Number

B.S. in Computer Information Systems @ Mediacom Business
new york, united states
Patrick Burns's Location
Pensacola Metropolitan Area, United States
Patrick Burns's Contact Details

Patrick Burns personal email

Patrick Burns phone numbers

About Patrick Burns

Broad based experience with computers both hardware and software. I enjoyed working on Automated Test Equipment, in the Navy, and would like to pursue this direction in my career path.There is nothing I cannot accomplish if given the opportunity.I am also reliable, detail orientated and I require very little supervision.

Patrick Burns's Current Company Details
Mediacom Business

Mediacom Business

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B.S. in Computer Information Systems
new york, united states
Employees:
65
Patrick Burns Work Experience Details
  • Mediacom Business
    Advanced Resolution Expert
    Mediacom Business Jan 2024 - Present
    Gulf Breeze, Florida, United States
    Assist business customers with ongoing issues and work with other departments in order to resolve chronic problems.
  • Mediacom Business
    Business Technical Support Specialist
    Mediacom Business Jan 2019 - Jan 2024
    Gulf Breeze, Florida
    Provide technical assistance to business customers.
  • Mediacom Cable
    Internet Tech Support - Tier 2
    Mediacom Cable Jan 2013 - Present
    Gulf Breeze, Fl
    * Support service & install technicians.* Process Remedy tickets for various issues and problems.* Correct phone issues including switch problems, and other issues.* Support Tier 1 operations.
  • Mediacom Cable
    Internet Tech Support
    Mediacom Cable Apr 2007 - Jan 2013
    * Customer support and Internet and VOIP services. * Assist customers with internet related issues such as outages, email setup and resolution of customer's problems.
  • Us Navy Reserves
    Electronics Technician
    Us Navy Reserves Jan 1997 - Nov 2007
    * Performed maintenance and repair on communication and navigation avionic equipment.* Maintain Automated Test Bench used for troubleshooting avionic systems.* Follow test procedures using schematics and diagrams.* Collateral Inspector for aviation equipment that was tested as "Ready for Issue"
  • Warner Cable
    Digital Phone Provisioning Tech
    Warner Cable Jul 2000 - Mar 2007
    * Interface with Sprint resolving phone order conflicts.* Complete works orders from field technicians.* Assist customer service personnel with phone related issues and order entry errors.
  • Time Warner Cable
    Road Runner Internet Support
    Time Warner Cable Jul 2000 - Feb 2004
    Assist customers with connecting to internet service by guiding them through resetting of equipment. Setup service calls when issues cannot be resolved. In addition, help with setting up and troubleshooting email accounts.
  • Media One
    Hsd Installer
    Media One Jan 1997 - May 2000
    * Installed High Speed Data services at customer residence.* Ensured proper signal levels and setup email accounts.
  • United States Navy
    Aviation Electronics Technician
    United States Navy Jan 1986 - Sep 1996
    Work Center supervisor for avionics shop. Tested and repaired communication and navigational aviation equipment removed from aircraft. Repaired down to circuit board level and interfaced with supply department to ensure an adequate pool of repairable equipment was on board for deployments. Also assigned as training petty officer scheduling training lessons and personnel for lectures. In addition, was part of shipboard team during general quarters battling fires and other shipboard damages.

Patrick Burns Skills

Troubleshooting Voip Technical Support Switches Telecommunications Software Installation Wireless Vpn Routers Wireless Networking Computer Network Operations Training Customer Satisfaction Network Engineering Tcp/ip Cisco Technologies Wan Hardware Broadband Windows 7 Voice Over Ip Computer Hardware Internet Protocol Suite

Patrick Burns Education Details

Frequently Asked Questions about Patrick Burns

What company does Patrick Burns work for?

Patrick Burns works for Mediacom Business

What is Patrick Burns's role at the current company?

Patrick Burns's current role is B.S. in Computer Information Systems.

What is Patrick Burns's email address?

Patrick Burns's email address is pa****@****ail.com

What is Patrick Burns's direct phone number?

Patrick Burns's direct phone number is +185031*****

What schools did Patrick Burns attend?

Patrick Burns attended Friends University, Department Of Labor.

What skills is Patrick Burns known for?

Patrick Burns has skills like Troubleshooting, Voip, Technical Support, Switches, Telecommunications, Software Installation, Wireless, Vpn, Routers, Wireless Networking, Computer Network Operations, Training.

Who are Patrick Burns's colleagues?

Patrick Burns's colleagues are Talon Harrell, Michael Duchene, Jessica B. Guilfoyle, Bruce Bergen, Denzel Brinson, Rob Wilkerson, Rick Reavis.

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